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Pen Foodie

Excellent location, friendly staff

4.0 of 5 bubblesReviewed 4 Jan 2020via mobile
Location was superb with big C right next to us and central world shopping center opposite. Requested for a non smoking room and someone was smoking, manager was so kind she immediately changed the room for us. There is a pool and gym which was adequate with very friendly staff. Although the hotel is a little old, all the plus points warrant a stay here 👍
Date of stay: November 2019
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this review
Responded 5 Jan 2020
Dear PenFoodie,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
As per our plan the rooms will be renovated floor by floor into the modern classic style which included bathroom upgrading and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 3 January 2020

Stayed for a week, Great service provider and convenient location.Swimming pool may need some renovation. Buffet breakfast layout was pleasant and simple. Housekeeping done daily and clean towels. Supermarket just beside, gaysorn village shopping offers good deals.

Date of stay: December 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank onmarni
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 3 January 2020

Dear onmarni,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
As per our plan the rooms will be renovated floor by floor into the modern classic style which included bath room upgrading and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2020

The location of hotel is excellent. The service level from the hotel is good. However, the hotel needs to refurbish the rooms because it seems to be a little bit old and out dated. Buffet breakfast is just average.

Date of stay: December 2019
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank pctan988
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 3 January 2020

Dear pctan988,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
As per our plan the rooms will be renovated floor by floor into the modern classic style which included bath room upgrading and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2019

Internet is very bad and no permanent fix even reporting multiple times , Foreigners like me depends on Internet fully and it collapses all our plan if no good internet , i have reported 5 times every day but nothing goes as expxected

Date of stay: December 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
2  Thank ilavarasubtech
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 30 December 2019

Dear ilavarasubtech,

Thank you for posting your Review on Tripadvisor regarding your recent stay with us.
I have noted the areas where we have failed to meet your expectations and your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement.
Please be informed that we have improved Broadband Internet access and now fully completed.

Our location, right in the centre of Bangkok’s best selection of Shopping is superb, and we try to offer affordable prices. We try hard to ensure that our Guests enjoy their stays with us.

I hope very much that you will pay us another visit later this year or next and hope that I shall have the opportunity to meet you.
Please do contact me direct on nunnicha@arnoma.com when planning any future visit to Bangkok.
Thank you, and once again for posting your Review as it is vitally important that we see ourselves as our Guests see us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2019

Arnoma Hotel has a great location, walking distance to many places, including BTS station. Big C super-store is just beside Arnoma, which allows us to do late night shopping for snacks to bring back home as gifts.
However, please do not put much expectation on the room decor/renov etc.

Date of stay: December 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank gwenszu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 23 December 2019

Dear gwenszu,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2019

The hotel customised the room to meet our family needs. It was always clean and done with care. All the staff are so friendly - from the management, the front desk, and a few staff always available in the lobby to assist with even holding the allevator door, or opening the doors as you leave or come into the hotel, and the gentlemen at the drop off area who always watched our kids everytime we were getting to the hotel. The friendly drivers and restaurant staff and the contagious Thai greeting Sawasdee kha. We absolutely had a great time at Arnoma.

Date of stay: December 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank 37chipo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 23 December 2019

Dear 37chipo,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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