I will definitely come back again. Bright and friendly staff who always remembered my name and room number. Great location, a stone's throw from everywhere I needed to be. And GREAT breakfast every morning with fresh juice (not that pasturized stuff you find in America) and amazing food - ranging from Thai, western, Japanese, and excellent baked goods. There's also a pool and fitness center on the 4th or 5th floor which is very overlooked because it is never busy.
Dear b_mattie,
Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.
I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.
Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com
The problem is the staff have no willing to tell me that I have forgotten my jacket after I checked out and when I asked to check they just give me the key go to take my jacket by myself. What’s a service ?
Dear tbtmot,
Thank you for taking the time to write a review of your stay.
First, please accept our sincere apologies for this inconvenience that you may have caused.
I have noted the areas where we have failed to meet your expectations and your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement.
I hope very much that you will pay us another visit later this year or next and hope that I shall have the opportunity to meet you.
Please do contact me direct on nunnicha@arnoma.com when planning any future visit to Bangkok.
Thank you, and once again for posting your Review as it is vitally important that we see ourselves as our Guests see us.
The location is very good but the hotel decor is old. I have been arnoma customer for many years and would hope that the management would update their room. The receptionist desk has been upgraded. The buffet food was ok and it will be good that staff are on the ball to refill when the food run out.
Dear JacqulineC3,
Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.
I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.
Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com
Good locations,near BTS train station. They provided clean & comfortable bed/bedsheet, is important to me as after a long shopping trip,really need a good night sleep. Big LG TV is my favourite. Although it said is new renovated, can,see the toilet stink got stain, face towel also.
Carpet is old as well as the bedlight. Aircon can't adjust to the temperature that we want, get so cold when we sleep, is not all totally new renovated that what I expected. Anyway nice stay,breakfast is good. Just step out the entrance, opposite is centralworld,right side is Big C (big supermarket), left side is Gaysorn shopping mall. Will stay here again.
Dear Grace T,
Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
I have noted the areas where we have failed to meet your expectations and your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.
I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.
Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com
Good centrally located hotel, very convenient for visiting the Erawan Square, shopping, next door to Gaysorn, across from the Central World Plaza, within walking distance of everything and near the Sky Train
Dear alanle2019,
Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.
I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.
Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com
