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Jacquline C

Very good location

4.0 of 5 bubblesReviewed 10 Dec 2019
The location is very good but the hotel decor is old. I have been arnoma customer for many years and would hope that the management would update their room. The receptionist desk has been upgraded. The buffet food was ok and it will be good that staff are on the ball to refill when the food run out.
Date of stay: December 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this review
Responded 11 Dec 2019
Dear JacqulineC3,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 11 December 2019

Good locations,near BTS train station. They provided clean & comfortable bed/bedsheet, is important to me as after a long shopping trip,really need a good night sleep. Big LG TV is my favourite. Although it said is new renovated, can,see the toilet stink got stain, face towel also.
Carpet is old as well as the bedlight. Aircon can't adjust to the temperature that we want, get so cold when we sleep, is not all totally new renovated that what I expected. Anyway nice stay,breakfast is good. Just step out the entrance, opposite is centralworld,right side is Big C (big supermarket), left side is Gaysorn shopping mall. Will stay here again.

Room tip: For standard room not much view, all subject to availability.
Date of stay: December 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank Grace T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 12 December 2019

Dear Grace T,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
I have noted the areas where we have failed to meet your expectations and your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement.

We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2019

Good centrally located hotel, very convenient for visiting the Erawan Square, shopping, next door to Gaysorn, across from the Central World Plaza, within walking distance of everything and near the Sky Train

Room tip: Book the Executive Floor, it is value for money
Date of stay: November 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank alanle2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 11 December 2019

Dear alanle2019,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2019

Only complaint is that it was a earth quake during our stay, there is No alarm sounded to evacuate.
Only One suggestion is that breakfast buffet should include Thai foods also. Right now, mostly are European type foods.

Room tip: Nothing to say.
Date of stay: November 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank Ritwiu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 11 December 2019

Dear Ritwiu,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2019 via mobile

We stayed 5 nights. Room was clean and comfortable bed. The location centrally located and very convenient to all shopping malls. The breakfast was very disappointing nothing to shout about. Would recommend for those who like to shop at Pratunam area or the Platinum Fashion mall

Date of stay: October 2019
Trip type: Travelled with family
2  Thank zippysin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 9 December 2019

Dear zippysin,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
I have noted the areas where we have failed to meet your expectations and your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2019

It was the first time for me to Thailand and went on the business trip. The reception are nice and tried their best to solve our problems. The single superior room is quite suitable for one person to stay and the security are good, furthermore, we were satisfied with the staff who set up our meeting room were patient and efficiency.

Date of stay: November 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank bellachang2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 3 December 2019

Dear bellachang2019,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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