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zippysin
Singapore, Singapore

Great Location

3.0 of 5 bubblesReviewed 7 Dec 2019via mobile
We stayed 5 nights. Room was clean and comfortable bed. The location centrally located and very convenient to all shopping malls. The breakfast was very disappointing nothing to shout about. Would recommend for those who like to shop at Pratunam area or the Platinum Fashion mall
Date of stay: October 2019
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this review
Responded 8 Dec 2019
Dear zippysin,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
I have noted the areas where we have failed to meet your expectations and your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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88 - 93 of 914 reviews
Reviewed 3 December 2019

It was the first time for me to Thailand and went on the business trip. The reception are nice and tried their best to solve our problems. The single superior room is quite suitable for one person to stay and the security are good, furthermore, we were satisfied with the staff who set up our meeting room were patient and efficiency.

Date of stay: November 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank bellachang2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 3 December 2019

Dear bellachang2019,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2019

Shopping centre within walking distance. Good location for a short stay in central Bangkok. Receptionist was good - fast check in for me. Concierge personnel were helpful as we arrived early morning & leave our luggage. Room cleaner staff were very polite & greet you whenever see you.

Date of stay: October 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank henryckc118
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 3 December 2019

Dear henryckc118,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2019

Good location - near Big C supermarket and fruit vendors. Room facilities can be improved though. Shower not warm enough and bathtub is leaking causing flood on the floors and in the bathroom. Wifi is so slow as well and thats a must for a hotel

Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
2  Thank hollyo88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 3 December 2019

Dear hollyoaks88,

Thank you for posting your Review on Tripadvisor regarding your recent stay with us.
I have noted the areas where we have failed to meet your expectations and your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.
We are also investing heavily in Team Training and Service Delivery Levels as well.

Our location, right in the centre of Bangkok’s best selection of Shopping is superb, and we try to offer affordable prices. We try hard to ensure that our Guests enjoy their stays with us.

I hope very much that you will pay us another visit later this year or next and hope that I shall have the opportunity to meet you.
Please do contact me direct on nunnicha@arnoma.com when planning any future visit to Bangkok.
Thank you, and once again for posting your Review as it is vitally important that we see ourselves as our Guests see us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2019

I love this hotel location. It’s very central, unbeatable, surrounded by so many shopping complex. Room is nice and spacious. Breakfast is quite good and food for room service is very tasty. I would recommend it to everyone!

Date of stay: November 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank 146cheak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 29 November 2019

Dear 146cheak,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2019

This hotel needs a major refurbishment. The carpet smells and looks worn and the furniture and room belongs to the bygone age and in need of a major overhaul. The lighting switches are confusing and the toilet taps needs fixing as they are either very tight or very loose. The only good thing about it is its strategic location near to all amenities and shopping malls.
The reception refuse to even print and give a copy of receipt of my stay for me when I check out saying that I need to obtain it from Agoda whom I booked with. I have booked many hotels with Agoda and I always have no issue getting a receipt from the hotels when I check out. Strange protocol.

Date of stay: November 2019
    • Value
    • Location
    • Service
1  Thank vteo56
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 26 November 2019

Dear vteo56,

Thank you for posting your Review on Tripadvisor regarding your recent stay with us.
I have noted the areas where we have failed to meet your expectations and your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement.
We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly.
We are also investing heavily in Team Training and Service Delivery Levels as well.

Our location, right in the centre of Bangkok’s best selection of Shopping is superb, and we try to offer affordable prices. We try hard to ensure that our Guests enjoy their stays with us.

I hope very much that you will pay us another visit later this year or next and hope that I shall have the opportunity to meet you.
Please do contact me direct on nunnicha@arnoma.com when planning any future visit to Bangkok.
Thank you, and once again for posting your Review as it is vitally important that we see ourselves as our Guests see us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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