Hotel was beautiful. Staff were kind and always offering their assistance.
Location is close to many malls and to the light rail system.
4,534
1,179
288
124
80
Sightseer48350455303
Caring and kind xx
Review of Grand Hyatt Erawan Bangkok
Reviewed 5 weeks ago
All the praise for the Grand Hyatt. I got very sick on our Bangkok leg of our Thai honeymoon. Having to go hospital and spend the whole time in the hotel room wasn’t exactly our plan, but the staff were so caring, considerate, attentive and thoughtful that I am glad I was at the Hyatt when I fell sick.
Date of stay: June 2024Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phanit Pansatha, Other at Grand Hyatt Erawan Bangkok, responded to this review
Responded 4 weeks ago
Dear Sightseer48350455303,
Thank you for selecting Grand Hyatt Erawan Bangkok and for taking the time to share your valuable feedback. I’m pleased to read that
you found our associate to be attentive and caring. I trust that you are now recovered. We look forward to welcoming you again at Grand Hyatt Erawan Bangkok in the near future.
Sincerely,
Phanit Pansata
Director of Operations
Thank you for selecting Grand Hyatt Erawan Bangkok and for taking the time to share your valuable feedback. I’m pleased to read that
you found our associate to be attentive and caring. I trust that you are now recovered. We look forward to welcoming you again at Grand Hyatt Erawan Bangkok in the near future.
Sincerely,
Phanit Pansata
Director of Operations
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (6,205)
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All reviews lower lobby central world the club lounge siam paragon f b excellent location easy access bts station shopping mall buffet breakfast spa gai gh skywalk train renovation concierge
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15 - 20 of 6,205 reviews
kimsim24
Toronto, Canada
1
Date of stay: July 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phanit Pansatha, Other at Grand Hyatt Erawan Bangkok, responded to this reviewResponded 4 weeks ago
Dear Kimsim24,
Thank you so much for your ongoing support to Grand Hyatt Erawan Bangkok, and for recommending our hotel to other travelers. I am very happy to know that you enjoyed our central location and that you found our associates to be attentive and helpful. It is a pleasure to share your positive feedback with the team. We look forward to welcoming you again at Grand Hyatt Erawan Bangkok in the near future.
Sincerely,
Phanit Pansata
Director of Operations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asad S
1
Great location, great staff and great food. Rooms are spacious but need a little bit of renovation and uplift.
Location is simply outstanding if you want be in the lux part of Bangkok.
It’s like 3 min walk from Central World mall directly through the sky bridge connected to the hotel and about 8 minutes walk from Siam Paragon directly through the Sky Bridge.
I would definitely stay here again. !!
Date of stay: July 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phanit Pansatha, Other at Grand Hyatt Erawan Bangkok, responded to this reviewResponded 4 weeks ago
Dear Asad S,
Thank you for making Grand Hyatt Erawan your hotel of choices in Bangkok and for taking the time to share your valuable feedback. It is great to hear that you enjoyed your stay and that our central location made it convenient for you to get around the city. I am also pleased to hear your appreciation of the hospitality of our team along with your kind words about our facilities. We look forward to serving you on a return visit to Bangkok.
Sincerely,
Phanit Pansata
Director of Operations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
oanhhoang2024
Sydney, Australia
1
Everything are perfect here. More than I expect. Specially hotel has amazing breakfast services. Location is wonderful I can go to the most my favorite four faces budda temple .. I can go to wonderful restaurants ….eat Thai foods ….
Date of stay: July 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phanit Pansatha, Other at Grand Hyatt Erawan Bangkok, responded to this reviewResponded 27 July 2024
Dear oanhhoang2024,
Thank you so much for taking the time to share your wonderful feedback on TripAdvisor. I was thrilled to learn that our service and care were appreciated. I am delighted to pass your kind comments regarding our prime location, and have noted your constructive breakfast experience to team. We value your support and hope to serve you and your family again when your travel brings you to Bangkok.
Sincerely,
Phanit Pansata
Director of Operations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TigerKolkata
New Delhi, India
13969
via mobile 
Stayed here a few times and while an Explorist member there were both positives & negatives visible. The old grand royal look persists with a bunch of restaurants on the lower lobby level still doing brisk business with strange timings & service decent thanks to managers like Tharasat who was really on top of things.
The poolside needs desperate refurbishment & the grand club lounge staff too raw & forgetful. Forgetting to send a cake for our 36th Wedding Anniversary after multiple reminders was in poor taste and what was finally sent was an apology to say the least .
There is plenty of competition now so the hotel needs to tread carefully! The club floor rooms are small for a couple as they are strangely appointed with too much furniture. View of the RBSC golf course made up.
Date of stay: July 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phanit Pansatha, Other at Grand Hyatt Erawan Bangkok, responded to this reviewResponded 27 July 2024
Dear TigerKolkata,
Thank you so much for selecting Grand Hyatt Erawan Bangkok, and for taking time to share your valuable feedback. Your constructive comments regarding your stay experience are well noted and shared among our Senior Leadership team to address and improve. We value your support and comment and hope to serve you again on your future trips to Bangkok. We look forward to welcoming you again.
Sincerely,
Phanit Pansata
Director of Operations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Evvivalavita66
Lamai Beach, Thailand
245
Service is always amazing. Had the opportunity to stay at Grand CLub lounge, Mrs Vara , Mrs Gai and all the team are super nice. a lot of young professional skilled workers, always anticipating customer's needs.
Food also amazing, David Senia and his team Roberto Parentela and Gabriele doing fantastic job in any of the restaurant available in the Hotel.
Location is very convenient , a very good compromise of price with high quality.
Date of stay: July 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phanit Pansatha, Other at Grand Hyatt Erawan Bangkok, responded to this reviewResponded 27 July 2024
Dear Evvivalavita66,
Thank you for making Grand Hyatt Erawan your hotel of choices in Bangkok and for taking the time to share your valuable feedback. It is great to hear that you had a memorable stay with us and that you appreciated the service and care extended by our associates. Your kind words regarding the warmth and hospitality of our team help us to know we are on the right track and I am thrilled to pass your compliments to the team. Please rest assured that Khun Vara, Khun Gai, Chef David, Chef Roberto, Chef Gabriele and the Grand Club Team will be recognized for the effort and care. We value your support and comment and hope to serve you and your family when your travel brings you to Bangkok.
Sincerely,
Phanit Pansata
Director of Operations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC