Excellent service and facilities right from the door step of this fabulous hotel. Very comfortable rooms and the food and beverages were top class, Easy access to other facilities in the area via underground route and a bridge. Staff attentive and anticipated needs, Club - well worth the upgrade. I visit many hotels of this standard in my travels but this is definitely one of the very best and a place to return to.
Dear riverclinic,
Thank you so much for your ongoing support to Grand Hyatt Erawan Bangkok, and for taking time to share your feedback on TripAdvisor. I am delighted to learn that you had an enjoyable stay and that you appreciated the service and care extended by our associates. It is a pleasure to share your stay experience to team. We value your support and hope to serve you again when your travel brings you to Bangkok.
Sincerely,
Phanit Pansata
Director of Operations
Great location, knowledgeable and friendly staff. Breakfast was great and highly recommended. Shelter and walking distance to two shopping malls. 5 mins away from the nearest BTS station.
Dear henrylim75,
Thank you for making Grand Hyatt Erawan your hotel of choice during your Bangkok trip and for recommending our hotel to other travelers. Your warm comments are most appreciated. I’m pleased that you enjoyed the hospitality of our team. It is also a pleasure to share your kind words regarding your stay experience with the team. We value your support and comment and hope to serve you when your travel brings you to Bangkok.
Sincerely,
Phanit Pansata
Director of Operations
Extremely more than 5 star service.My wife had shingles. Hotel arranged for medical assistance to BNH Hospital & provided complimentary Mercedes Limousine service to & fro the Hospital. Hotel also deep cleaned the room & make daily enquiries about my wife’s condition. Special thanks go to May & Jam from the Guest Relations Deoartment. Will definitely stay in this hotel whenever we are in Bangkok. Will also recommend to all our friends.
Dear robintan0261,
Thank you for making Grand Hyatt Erawan your hotel of choices in Bangkok and for taking the time to share your valuable feedback. It is great to hear your appreciation of the hospitality of our team. Your kind compliments extended to Khun May and Khun Jam are sincerely appreciated. Please rest assured that Khun May and Khun Jam will be recognised for their effort and care. I trust that your wife is now fully recovered. We look forward to serving you and your wife on a return visit to Bangkok.
Sincerely,
Phanit Pansata
Director of Operations
We have stayed at the Grand Hyatt Erawan for multiple years now and never come away with anything less than awe at the unparalleled service provided by the front desk, Grand Lounge, dining room and housekeeping staff. The staff treats us, our family members and all of our visiting guests alike with courtesy, respect and the utmost care.
We love the Premier Suites and how we could use these massive, yet elegant spaces, as well as the adjoining guest rooms to accommodate our sizable family and local guests. The location is unbeatable with easy access to the Erawan Bangkok, Gaysorn Amarin, Gaysorn Village, Central World, Big C, Platinum Shopping Mall, Siam Paragon, Siam Square, Central Chitlom and Central Embassy via elevated, covered walkways; both BTS lines via Chit Lom and Ratchadamri stations; the adjacent Langsuan Road with spas, two fantastic 7-11 branches, a large Starbucks and Sindhorn Village; and nearby Lumpini Park, as well as Benjakitti Park (via the Green Mile). We love that we could request items (via app) that we forgot to pack or even little trinkets that we'd like to give away or take home as souvenirs completely free of charge. And the facilities themselves are exquisite with a beautiful pool, expansive fitness center, and restaurants and drinking spots galore.
Oh and don't forget to pick up a packet (or a dozen) of the delicious tom yum rice crackers at the front desk. They're even better than the ones you pay significantly more for as part of the set menu of Gaggan at LV next door.
Good bye Grand Hyatt Erawan for this year and we hope to see you again next year!
Dear N203FAstevenw,
Thank you so much for your ongoing support to Grand Hyatt Erawan Bangkok, and for recommending our hotel to other travelers. I am very happy to know that you enjoyed our central location and that you found our associates to be attentive and helpful. It is a pleasure to share your positive feedback with the team. We look forward to welcoming you and your family again at Grand Hyatt Erawan Bangkok in the near future.
Sincerely,
Phanit Pansata
Director of Operations
Even though the property was a bit dated, it is very clean and well maintained. The breakfast buffet was exceptional; we particularly loved the exotic fruits and the variety of foods from different continents. The hotel staff was outstanding. So courteous and warm even in simple greetings in the hallway. The location could not be any better. The hotel is right in the middle of shopping central in Bangkok. The only downside is the traffic because of all the shoppers crowding the area, but fortunately the hotel is close to a BTS station.
Dear yumins2020,
Thank you for selecting Grand Hyatt Erawan when visiting Bangkok and for taking the time to share your valuable feedback. I am pleased to hear that overall, you had a pleasant stay, and our central location made it convenient for you to get around the city. It is reassuring to hear that you found your breakfast experience to be exceptional. It is my pleasure to share your warm comment with our team. We value your support and hope to serve you again on your future trips to Bangkok.
Sincerely,
Phanit Pansata
Director of Operations
