Sheraton Grande is conveniently located in Bangkok. The standard is high, and I love the jazz lounge with live music. As I am a member of the gym at the hotel, I visit the hotel regularly, every week.
My complaint with the hotel is that while the price for gym membership always goes up (which is not unusual), the benefits decrease. The (percentage) discount one receives for hotel dining is less than it used to be. The member benefit used to be one (only one) free brunch per year. Now this was abolished as well. Instead the management substitutes with a free hotel stay. But who wants to stay in a hotel in the city where you live!? This kind of 'offer' benefits the hotel, but not the member. Why not listen to the members!
The staff in the gym are very good, but I am disappointed with the hotel management.More
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