This hotel IS a 5 Star hotel - not just a hotel that can "tick the boxes" because it has the required facilities.
We stayed for 3 days in early August on a low season package which included Deluxe Room, Daily Breakfast, nightly cocktails (1 each) and 1 dinner at the beautiful Thiptara restaurant. Value for money on this package was excellent.
The service is throughout the hotel exemplary - professionally trained staff with the right balance of professionalism and friendliness. From check-in to check-out to gym, pool, drinks and breakfast - the front of house team did not put a foot wrong. The management in each section clearly orchestrating their teams like good conductors of polished musicians.
The breakfast sets the benchmark - quality ingredients, well cooked and presented, lots of choice, great service and location second to none. In my experience the breakfast experience is very rarely met and these days not exceeded; other "5 star" hotels don't even come close.
The room was very good, not excellent, slightly dated - but quality nonetheless. The room service was impeccable - not just a quick bed makeover.More
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