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1,185
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Reviewed 10 January 2016 via mobile

We like Silom so this was a logical choice for a stop over in Bangkok. Big hotel but super friendly. Upgraded to a superior room which was modern, big and very comfy. Great buffet breakfast. For its price it's a good choice. Never used facilities like the pool, gym etc.

Date of stay: January 2016
Trip type: Travelled as a couple
Thank RobbyAmsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty M, Manager at Holiday Inn Bangkok Silom, responded to this reviewResponded 13 January 2016

Dear Valued Guest,

Thank you very much for staying with us and sharing your wonderful feedback.
I am pleased to learn that you have enjoyed your stay with us.

Kind regards,

John Kim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2016 via mobile

We stayed at a deluxe room, very nice decoration and comfortable bed. Gym is small but has all the basic daily workout equipment. Breakfast is very good. Swimming pool good. BTS Located at 10 minutes walk. Around the corner you can find CRAFT restaurant with burgers, tacos and 20 types of draft beer (10% discount for holiday inn guests). Massage options are 10 minutes away. Location is perfect has described on above details.

Date of stay: January 2016
Trip type: Travelled as a couple
Thank VeraBF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty M, Manager at Holiday Inn Bangkok Silom, responded to this reviewResponded 13 January 2016

Dear Valued Guest,

Thank you very much for staying with us and sharing your valued feedback. I am pleased to learn that you have enjoyed with our newly renovated gym and new equipments, breakfast, facilities, and location.

We look forward to welcoming you back here again in the future.

Kind regards,

John Kim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2016 via mobile

In every way the hotel was fantastic. Visited over New Year so was a busy period yet all staff always had a smile, we're friendly and warm and made us feel welcome. We were upgraded to a Premier Exec room when we arrived which was outstanding, extremely clean and comfortable to go about leisure or busy. However for me the highlight has to be the newly renovated swimming pool and gym perfect for a retreat from Bangkoks afternoon heat! The location is 10 minutes to the skytrain and ferry port so easily accessible to the entire city! 100% recommend and will be back for all visits to Bangkok.

Date of stay: January 2016
Trip type: Travelled with friends
Thank 150tobyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty M, Manager at Holiday Inn Bangkok Silom, responded to this reviewResponded 13 January 2016

Dear Valued Guest,

Thank you very much for staying with us and sharing your valued feedback on TripAdvisor. I am pleased to learn that you have enjoyed your stay with us.

We look forward to welcoming you back in the not distant future.

Kind regards,

John Kim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2016

This hotel has so much going for it but it is pulled down by the lack of organization at the front desk. Some travelers waited over an hour to check in. They lost and then found our reservation only to loose it again. No one at the desk was there consistently so each time you will have to start from scratch if you have a problem. The hotel is beautiful. Great pool, health club, restaurants and buffet breakfast. Best part is the location so overall the rating gets higher despite the front desk issues

Room tip: Upgrade to executive floors if you can
Date of stay: December 2015
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank MARKRUN100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty M, Manager at Holiday Inn Bangkok Silom, responded to this reviewResponded 13 January 2016

Dear Valued Guest,

Thank you for sharing this great review . I am very happy to hear that you were impressed by our hotel facilities, restaurant, and breakfast.

However, I am sorry to hear that you have encountered some unpleasant experience at the beginning..
I apologize for the shortcomings and would like to be in touch with you to redeem ourselves and restore your trust in us. I can be contacted by e-mail : john.kim@ihg.com

Thank you.

John Kim
General Manager

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Reviewed 8 January 2016

it obviously depends where you'd like to be located, myself I don't mind a walk so this hotel was great, some might not like the 20 minute walk to the skytrain or 30 minute walk to Asiatique.

The hotel it's self is well appointed, clean and well staffed. The check-in was somewhat chaotic and the drinks aren't cheap but only a minor points from what was a great experience here.

The pool area is nice but don't expect a full day of sun due to the high-rise buildings in the area.

There is buffet breakfast available at a price.

Date of stay: January 2016
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank Wayne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty M, Manager at Holiday Inn Bangkok Silom, responded to this reviewResponded 13 January 2016

Dear Valued Guest,

Thank you very much for staying with us and appreciate your valued feedback.
We look forward to welcoming you back in the not distant future.

We look forward to welcoming you back here again in the future.

Kind regards,

John Kim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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