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289eros

Great hotel and staff

5.0 of 5 bubblesReviewed 3 weeks ago
Great hotel and staff. Very friendly staff. Great location. Very nice breakfast at the Executive Lounge. Hope to be back.
Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EGS GM, General Manager at Eastin Grand Hotel Sathorn, responded to this review
Responded 3 weeks ago
Dear 289eros,

Greetings from Eastin Grand Hotel Sathorn Bangkok.
May we begin by thanking you for choosing to stay at Eastin Grand Hotel Sathorn for your visit to Bangkok and for taking the time to complete a detailed TripAdvisor review.
We would also like to thank you for the positive comments you made about our property, and we are very pleased that overall you had a pleasant stay.
We look forward to welcoming you back on your next trip to Bangkok, and we hope to exceed your expectations once again.

Best Regards,

Management Team
Eastin Grand Hotel Sathorn Bangkok
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (9,695)
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Traveller rating
7,525
1,804
270
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34
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All reviews infinity pool direct access blue elephant restaurant surasak station superior sky room great hotel the river the executive lounge third floor breakfast buffet dim sum great pool bangkok skyline stayed here for nights convenient location visiting bangkok train
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Reviewed 3 weeks ago

Hotel in Bangkok that you don't want to leave. Infinity pool and the view of it was amazing specially in sunset and early morning. All in one attraction in one place.

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank agootmario
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EGS GM, General Manager at Eastin Grand Hotel Sathorn, responded to this reviewResponded 3 weeks ago

Dear agootmario,
Greetings from Eastin Grand Hotel Sathorn Bangkok.
May we begin by thanking you for choosing to stay at Eastin Grand Hotel Sathorn for your visit to Bangkok and for taking the time to complete a detailed TripAdvisor review.
I would also like to thank you for the fantastic scores you gave us, particularly with regard to our superb swimming pool and decent views.
We look forward to welcoming you back on your next trip to Bangkok, and we hope to exceed your expectations once again.

Best Regards,

Management Team
Eastin Grand Hotel Sathorn Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Had a very nice experience at the Eastin Hotel. It's very conveniently located next to the BTS station, which makes it easy to reach just about anywhere. The room was lovely & very clean and had a very cool view over Bangkok. Breakfast contains just about anything you can imagine, the options are countless for Thai food. Continental breakfast was not that rich, but still, you can find just about anything. Overall, was very pleased with my stay at this hotel and would gladly recommend it.

Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nicoletapetris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EGS GM, General Manager at Eastin Grand Hotel Sathorn, responded to this reviewResponded 3 weeks ago

Dear nicoletapetris,

Greetings from Eastin Grand Hotel Sathorn Bangkok.
May we begin by thanking you for choosing to stay at Eastin Grand Hotel Sathorn for your visit to Bangkok and for taking the time to complete a detailed TripAdvisor review.
We would also like to thank you for the kind comments you made about our fantastic location and lovely rooms, delightful breakfast, and for the excellent overall scores you gave us.
We look forward to welcoming you back on your next trip to Bangkok, and we hope to exceed your expectations once again.

Best Regards,

Management Team
Eastin Grand Hotel Sathorn Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Our third visit and as good as ever, excellent in all respects. We love the lounge for both breakfast and evening cocktails and canapés. Amazing staff in all departments

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Bricodust
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EGS GM, General Manager at Eastin Grand Hotel Sathorn, responded to this reviewResponded 3 weeks ago

Dear Bricodust,
Greetings from Eastin Grand Hotel Sathorn Bangkok.
May we begin by thanking you for choosing to stay at Eastin Grand Hotel Sathorn for your visit to Bangkok and for taking the time to complete a detailed TripAdvisor review.
May we say what an absolute pleasure it was to welcome you back for a third enjoyable stay with us.
We would also like to thank you for the positive comments you made about our property, and we are very pleased that overall you had a pleasant stay.
We look forward to welcoming you back on your next trip to Bangkok, and we hope to exceed your expectations once again.

Best Regards,

Management Team
Eastin Grand Hotel Sathorn Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Best hotel ever. Super friendly staff, especially Kukkai and Lak from 31st floor. Hotel recommended to every Bangkok traveler. Rooms are very clean, great views over the city and shopping facilities all around. The concierge is very helpful to getting a transfer to wherever you want

Room tip: Come and enjoy
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Global16928687593
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EGS GM, General Manager at Eastin Grand Hotel Sathorn, responded to this reviewResponded 4 weeks ago

Dear Global16928687593,
Greetings from Eastin Grand Hotel Sathorn Bangkok.
May we begin by thanking you for choosing to stay at Eastin Grand Hotel Sathorn for your visit to Bangkok and for taking the time to complete a detailed TripAdvisor review.
With our sole mission being to provide superlative guest service, we take great pride in meeting your needs and are delighted to hear that we met your expectations. We will be sure to pass on your kind words of praise of Khun Kukkai and Khun Lak to the relevant departments concerned so as they can pass them on personally, to inspire and motivate them to deliver an exceptional Eastin Grand Hotel Sathorn Bangkok stay.
We look forward to welcoming you back on your next trip to Bangkok, and we hope to exceed your expectations once again.

Best Regards,

Management Team
Eastin Grand Hotel Sathorn Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Our first trip to Thailand was truly unforgettable, and a big part of that was our stay at the Eastin Grand Hotel Sathorn. We were lucky enough to be upgraded to their best unit, the Executive Suite, which offered an amazing view of the Mahanakhon building. Absolutely breathtaking!

We made an error with our booking, but thankfully, the hotel manager, Mr. Boss (I hope I got his name right), went above and beyond to help us out. His assistance was much appreciated and really set the tone for our entire stay.

There are so many great things about this hotel that we don't want to leave:

1. They offer Happy Hour with unlimited drinks (both alcoholic and non-alcoholic) during happy hour, which was such a treat.
2. The hotel’s location is super accessible and even connected to the Metro station, making it convenient to explore the city.
3. The food was delicious, with a variety of options.
4. The infinity pool is picturesque but we only got one chance to use it due to the busy tour schedule.
5. The staff are all friendly, accommodating, and helpful. But one staff stands out, Ms. Wawa (I hope I got her name right again) from the 32nd floor. She was super nice, treated us so well, and spoke English fluently, which made us feel even more welcome.

This level of hospitality made our trip even more memorable, and we can’t wait to come back soon!

Room tip: Bangkok Traffic sucks. Better to use the metro if you don’t want to waste your time.
Date of stay: August 2024
Trip type: Travelled as a couple
Thank Galina T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EGS GM, General Manager at Eastin Grand Hotel Sathorn, responded to this reviewResponded 4 weeks ago

Dear Galina T,
Greetings from Eastin Grand Hotel Sathorn Bangkok.
May we begin by thanking you for choosing to stay at Eastin Grand Hotel Sathorn for your visit to Bangkok and for taking the time to complete a detailed TripAdvisor review.
We truly appreciate your high score as they act as an inspiration to our entire team to continue to provide an outstanding Eastin Grand Hotel Sathorn Bangkok stay for each and every one of our valued guests. We will be sure to pass on your kind words of praise of our Front office team Khun Boss and Khun Wawa to the managers concerned so they can pass them on personally, to inspire and motivate them to deliver an exceptional Eastin Grand Hotel Sathorn Bangkok stay.
We look forward to welcoming you back on your next trip to Bangkok, and we hope to exceed your expectations once again.

Best Regards,

Management Team
Eastin Grand Hotel Sathorn Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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