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Interamp
Phuket, Thailand

็Happy BKK Vacation stay at here.

5.0 of 5 bubblesReviewed 25 Nov 2021
2nd times Bangkok family vacation at Eastin Grand Hotel Sathorn.
Great service, Great Staffs from the main entrance to our room.
Front office manager greeting to us with friendly and make us feel like home.
Nice breakfast at Glass house.
Front office team are awesome.
Easy to book with Rao Tiew Duay Gan Campaign. Reservation (Khun Bo) can help me a lot for book this trip.
Easy to go another place by BTS in front of hotel.
Date of stay: November 2021
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EGS GM, General Manager at Eastin Grand Hotel Sathorn, responded to this review
Responded 26 Nov 2021
Dear Interamp,

Thank you for sharing your experience at Eastin Grand Hotel Sathorn Bangkok on TripAdvisor.

With our sole mission being to provide superlative guest service, we take great pride in meeting your needs and are delighted to hear that we met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver an exceptional Eastin Grand Sathorn stay.

Thank you once again for responding and we hope we can welcome you back in the very near future as a valued returning guest.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (9,703)
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Traveller rating
7,532
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34
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Reviewed 30 September 2021

In COVID-19 situation, the hotel service made me feel safe and sanitary with well-prepared policy.
The room was clean and the swimming pool was uncrowded. The room-serviced breakfast was available.
Finally, I was now safe from COVID-19 up to now.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Barnpot N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EGS GM, General Manager at Eastin Grand Hotel Sathorn, responded to this reviewResponded 30 September 2021

Dear Barnpot N,

Thank you for taking the time to write about your Eastin Grand Hotel Sathorn Bangkok experience and it was an absolute pleasure to be of service to you.

We truly appreciate your kind words as they act as an inspiration to our entire team to continue to provide an outstanding Eastin Grand Sathorn stay for each and every one of our valued guests.

We hope we have the opportunity to welcome you again in the not too distant future.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2021

Everything is good except bed pillow quality which is too soft....location is good, food is good. Breakfast is sooooooo big. Really worth the money you pay for 6.6 promotion. Keep me informed for next similar promotion.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank p0jamarn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EGS GM, General Manager at Eastin Grand Hotel Sathorn, responded to this reviewResponded 1 October 2021

Dear p0jamarn,

Thank you for taking the time to write about your Eastin Grand Hotel Sathorn Bangkok experience and it was an absolute pleasure to be of service to you.

We truly appreciate your kind words as they act as an inspiration to our entire team to continue to provide an outstanding Eastin Grand Sathorn stay for each and every one of our valued guests.

However, thank you for your recommendation regarding the pillows we provide, please be informed that we have several sizes of pillow that you can request from our staff. Please let us know on your next visit and we will ensure you sleep well all through the night by providing a pillow which meets your preference.

We look forward to having another chance to welcome you again soon.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok



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Reviewed 28 September 2021

Great location next to the BTS station. Excellent service and room facilities. The staff were attentive and courteous. Breakfast was delicious with wide selection. Staycation package is valuable. Highly recommended.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank tanya924
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EGS GM, General Manager at Eastin Grand Hotel Sathorn, responded to this reviewResponded 30 September 2021

Dear tanya924,

Thank you for taking the time to share your Eastin Grand Hotel Sathorn experience and it was an absolute pleasure to welcome you to our hotel.

We deeply appreciate your kind words of praise as our one true aim is the total satisfaction of every guest who walks through our doors.

We hope we become your accommodation of choice in Bangkok and look forward to seeing you again upon your next visit.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2021

Last minute staycation.
Lovely clean room
Great service, very discrete
Great food and a great breakfast.
COVID measures felt very safe but discrete. They did not interfere with our stay.
We will be back!

Room tip: Premier delux room was just lovely
Date of stay: September 2021
    • Location
    • Sleep Quality
    • Service
1  Thank Ben188
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EGS GM, General Manager at Eastin Grand Hotel Sathorn, responded to this reviewResponded 16 September 2021

Dear Ben188,

Thank you for taking the time to share your Eastin Grand Sathorn experience and it was an absolute pleasure to welcome you to our hotel.

We deeply appreciate your kind words of praise as our one true aim is the total satisfaction of every guest who walks through our doors.

We hope we have the opportunity to welcome you again in the not too distant future.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2021

The place is locate at the center of bangkok connecting to the bts metro sky system the staff service is great the food is good the room us clean and comfortable my only disappointment is there are no bathtub in the room

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank wudthipan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EGS GM, General Manager at Eastin Grand Hotel Sathorn, responded to this reviewResponded 3 August 2021

Dear wudthipan,

Thank you for choosing Eastin Grand Hotel Sathorn Bangkok for your staycation, it was a genuine pleasure to be of service to you.

We are delighted that you enjoyed your stay, especially given the vast choice of accommodation available in Bangkok and truly appreciate your kind words and custom. Your comments are invaluable in inspiring us to always meet or exceed our guests’ expectations and will be shared among our team for a job well done. Should you choose to visit us again, please know that all room types besides our Superior rooms are fitted with bathtubs for our guests to enjoy.

It was a pleasure to be of service to you and we hope to see you again soon.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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