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Reviewed 4 weeks ago

From the moment you enter you are treated like Royalty. The hotel is modern, with AMAZING facilities, we had a twin room on the 15th floor (I think) the infinity pool was excellent as well as the club sandwich and cocktails. Breakfast selection is UNREAL, OMG I think this is the biggest breakfast selection I have ever seen in my life! The Concierge staff (shout out to Golf and his colleagues) are extremely helpful and lovely. All in all I would defiantly return, only gripe is that it is not close to BTS, they do however offer a free shuttle service, but if you can flag down a tuk-tuk you will have a more authentic travelling BKK travelling experience!

Room Tip: Go to breakfast, their selection is unreal!
  • Stayed: October 2018, travelled with friends
    • Value
    • Location
    • Service
15  Thank MasterP0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgev2273, General Manager at Bangkok Marriott Hotel The Surawongse, responded to this reviewResponded 4 weeks ago

Dear MasterP0,

Thank you very much for staying with Bangkok Marriott Hotel The Surawongse during your visit to Bangkok. It brings us much joy to hear that you enjoyed your stay with us and we truly appreciate your compliments.

We are very pleased to learn that you enjoyed all the elements of the Hotel and that our service team was able to assist you in a helpful way.

When you do decide to return to Bangkok Marriott Hotel The Surawongse please let us know, as we will be very happy to oversee a reservation for you.


With all our very best wishes,

George Varughese
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The staff are very friendly and helpful. We got very good service from In room by Mr. Chian, thank you so much!
For breakfast, Praya restaurant has a large variety and international of foods, juices and fruit. I like it!
The pool and the rooftop bar have overlooks the city of Bangkok.
Valuable for spend your vacation!

Stayed: November 2018, travelled as a couple
16  Thank Syneejb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgev2273, General Manager at Bangkok Marriott Hotel The Surawongse, responded to this reviewResponded 4 weeks ago

Dear NorthStar60551932890,

Sincere thanks for taking the time to share your detailed experience regards to your recent visit to Bangkok.

We are glad to hear that our services exceeded your expectation – hence, making your stay a memorable one. We look forward to welcoming you once more back to Bangkok Marriott Hotel The Surawongse.

With all our very best wishes,

George Varughese
General Manager

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Reviewed 4 weeks ago

We really enjoyed our stay. We had room on floor 21, very quiet, comfortable and spacious for family with 2 kids. Hotel was very clean, beds comfortable, the view from the pool amazing, specially at night time. Stuff was very friendly and smiling, the breakfast and buffet dinner delicious and what a wide choice! The location was good for city tours and shopping, taxi prices very reasonable.
We'll definitely return, if we have a stop in Bangkok next time.

  • Stayed: October 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
16  Thank Aina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgev2273, General Manager at Bangkok Marriott Hotel The Surawongse, responded to this reviewResponded 4 weeks ago

Dear Aina L,

Thank you for taking the time to review your stay at Bangkok Marriott Hotel The Surawongse. We truly appreciate your feedback and we are so glad to learn that you have had a pleasant stay.

Your kind comments about the facilities and service from staff members are truly appreciated.

We hope to welcome you again during your next visit to Bangkok.

With best regards,
George Varughese
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Probably the best hotel I have ever stayed in!!!! Pool is a must, with an amazing infinity pool that overlooks the city. The rooms are excellent as well, with a shower and water pressure better than any place I’ve been. Wanted to take it home with me! The customer service again was absolutely amazing and everyone was so helpful, although the English of a few wasn’t exactly on par. Breakfast buffet was a little expensive, but great food as well. The rooftop restaurant/bar”s view was to die for. Amazing experience!!!

Stayed: November 2018, travelled as a couple
16  Thank RichardRoseland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgev2273, General Manager at Bangkok Marriott Hotel The Surawongse, responded to this reviewResponded 4 weeks ago

Dear RichardRoseland,

Thank you for taking the time to review your stay at Bangkok Marriott Hotel The Surawongse. We truly appreciate your feedback and we are so glad to learn that you have had a pleasant stay.

Your kind comments about the facilities and service from staff members are truly appreciated.

We hope to welcome you again during your next visit to Bangkok.

With best regards,
George Varughese
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Had a great and comfortable stay there

Receive best services from Ms Aom during Breakfast

Highly Attentive and Great Smile
Even through some crowded moment, her attention level is always up

Will be Back soon

Thank you

Jerry Ng

Stayed: November 2018, travelled on business
20  Thank jerryn120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgev2273, General Manager at Bangkok Marriott Hotel The Surawongse, responded to this reviewResponded 4 weeks ago

Dear Jerry N,

Thank you for taking the time to review your stay at Bangkok Marriott Hotel The Surawongse. We truly appreciate your feedback and we are so glad to learn that you have had a pleasant stay.

Your kind comments about the facilities and service from staff members are truly appreciated.

We hope to welcome you again during your next visit to Bangkok.

With best regards,
George Varughese
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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