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Peter O

What a great stay

5.0 of 5 bubblesReviewed 27 Sept 2024
I am retired and we travel for pleasure. My first contact was by phone with Nikita and she was very friendly. She found us a wonderful room on the fifth floor and followed up with a text when we were settled in, to make sure everything was fine. The beds and pillows were great and the room was perfectly clean. I will recommend this property to anyone traveling to Augusta. Thanks for the hospitality.
Date of stay: September 2024
Trip type: Travelled with family
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Reviews (243)
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Traveller rating
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26
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All reviews room was clean front desk each morning very nice stay breakfast staff elevator ga
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2 - 7 of 243 reviews
Reviewed 14 June 2024

Excellent stay.... HIE is one of my "go-to's" when traveling, and this one did not disappoint. Basics were covered - clean and comfortable. The two people at reception when we arrived and during our stay were Jamal and (I think) Akita - both were just great... welcoming, easy smiles, helpful. Kudos to both of them! The breakfast area was the nicest I'd ever seen in a HIE - large, high ceilings, and lots of natural light. Bryant, who was managing that area the mornings we were there, was very pleasant and we had a good conversation with him. Highly recommend this hotel both for the facility and the staff.

Date of stay: June 2024
  • Trip type: Travelled with family
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Thank Jay S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 May 2024

The staff was very friendly--front desk, cleaning team, breakfast, etc. Rooms very clean and larger than expected. Big HD TV nice bonus. Excellent breakfast, although I didn't try the omlettes. The location is right off the beltway, but the room was very quiet.

Date of stay: May 2024
  • Trip type: Travelled solo
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1  Thank Edbo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 May 2024

What a great hotel! I loved the indoor pool and hot tub for exercise and relief for my aching muscles after a loooong motorcycle ride. The staff was super friendly, breakfast was wonderful, beds comfy, and our room was spotless. All the things you want in a hotel. I highly recommend this Holiday Inn.

Room tip: Bring your swimsuit and enjoy the pool and hot tub
Date of stay: May 2024
  • Trip type: Travelled as a couple
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Thank Naomi B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 May 2024

This hotel is AMAZING!! The rooms are clean (they use dove body products ❤️), Bryant and the staff were extremely nice and very helpful, there was a variety of food/fruit for breakfast (the grits were my favorite), AND they have an indoor pool and jacuzzi. What more can you ask for? During our stay, we only had one issue. Our bathroom sink was clogging up. We called the front desk and the maintenance man came right up and fixed the problem. I am pretty particular when it comes to hotels but I have no complaints when it comes to this gem! This will most definitely be my home away from home when I visit Augusta, Ga. Signed, A Very Satisfied Customer

Date of stay: May 2024
  • Trip type: Travelled as a couple
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1  Thank Alonda A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 May 2024 via mobile

We arrived during a torrential downpour and discovered that I had accidentally booked a different Holiday Inn Express. Terry at the front desk was so kind and helpful. She called the other location and stayed on the phone with them to assure we wouldn’t be charged twice. We were assigned a beautiful corner suite with huge picture windows on every side. The beds were extremely comfortable and the suite was spotless. After a long day, I really enjoyed the huge jacuzzi tub. Every employee was so friendly and accommodating. I wouldn’t hesitate to book here again.

Room tip: Veracruz Mexican restaurant Nextdoor was delicious.
Date of stay: May 2024
Trip type: Travelled with family
Thank MicheleL56
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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