We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Easy rental experience

Easy rental, good car, no hassles. They also let us use a cooler and have free transport to and... read more

Reviewed 1 week ago
Clint P
,
Seattle WA
Great experience.

The office personel were friendly and made me feel at home,everything was explain before... read more

Reviewed 3 weeks ago
Francis R
Read all 634 reviews
  
Revenue impacts the experiences featured on this page, learn more.
Recommended experiences in and around Belize City
Reviews (634)
Filter reviews
634 results
Traveller rating
563
41
11
5
14
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
563
41
11
5
14
Show reviews that mention
All reviews cell phone great car main office speed bumps airport location free ride no issues ran great rented a car local company no surprises water taxi terminal municipal airport international airport caye caulker san pedro jeep
Selected filters
Filter
Updating list...
132 - 137 of 634 reviews
Reviewed 24 September 2021

Had a good experience with Crystal Auto in Belize. We rented a newer Jeep Compass, it was very nice and ran well. No complaints about the car. A few tips:

1. DO NOT USE GOOGLE MAPS. I was stupidly expecting that we could get a map at Crystal Auto Rental, and they don't have them. So I - as well as four other renters I spoke with - took the Coastal Highway to Hopkins. HUGE MISTAKE. This gravel roadway is deeply rutted, difficult to traverse with four-wheel drive vehicles in even the best weather - and with it raining and nightfall approaching, it was a true nightmare. More like a muddy jeep trail than a road. This happens to so many tourists - a friendly warning from the car rental place would have been nice.

2. Customer service varies. When we picked up our car, the agent was very curt and unhelpful. She clearly just wanted to be done with work. However, when we dropped it off at another location, they could not have been nicer - and even dropped us off at our next destination.

3. Speed bumps. Look out for these mini-mountains!

5. Highways are great - well-paced and easy to drive on. But many of the back roads - like the ones to Barton Creek - really do require a four-wheel vehicle. Thank goodness we had one!

In short, if Crystal would have provided a map or been a bit more helpful, then five stars all the way.

Date of experience: September 2021
Thank Judy D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 September 2021

Aimee at Crystal Auto was awesome to work with. The jeeps did great during our travels throughout Belize. When we needed assistance with the vehicles they responded quickly. Thank you!

Date of experience: September 2021
Thank jscrogham
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 September 2021

This company is fantastic to deal with! They responded back within 24 hours for every email I sent. We needed a 4WD SUV for our trip and our AirBNB host recommended Crystal. They are so pleasant every interaction we had. Our trip was postponed... no problem. We had an alternate drop off location different than our pick up.... no problem. They communicate very well and I would use them again and again every time I visit Belize!

Date of experience: August 2021
Thank TraceyRxRn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 September 2021

Friendly, efficient service and mid-size SUV worked flawlessly. Will definitely use Crystal again and price was very competitive.

Date of experience: September 2021
Thank volk_ce
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 September 2021 via mobile

Have used Crystal for both trips I’ve taken to Belize, and will use them on the next. They are the best.

Date of experience: August 2021
Thank Levitating_Pinecone
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews