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Reviewed 2 June 2018 via mobile

הזמנו 2 חדרים בפועל קיבלנו רק אחד בטענה שהבחורה בקבלה שכחה לעשות בוקינג על השני. ביום למחרת שביקשנו עוד חדר הודיעו לנו 5 דקות לפני שעת הצ'ק אווט שאו שנעבור לבד או שיעבירו לנו את כל הדברים לחדר אחר. כשביקשנו שיחליפו לנו לאחר 3 לילות מצעים ומגבות קיבלנו תשובה שמצידם ניתן ביקורת שלילית או נעבור הוסטל אבל כדי להחליף מצעים ומגבות משלמים עוד כסף למרות שרשום על הקיר בחדר שלאחר 3 ימים מנקים את החדר ומחליפים מצעים ומגבות. לאחר שביקשנו שיחליפו לנו מצעים ומגבות ענו לנו שבגלל שאנחנו עוזבים ביום למחרת לא שווה להם להשקיע בנו. ארוחת בוקר מבזה ויחס מבזה מצד העובדים! לא שווה את הכסף.
We booked 2 rooms and received only one claiming that the girl at the reception forgot to make a booking on the other, so we asked for another room for the next day. The day after the girl at the reseption told us five minutes before the check-out time that we must pass to another room or they will move our luggage. When we asked to change our bed sheets and towels after 3 nights we received a negative answer or pass to another place but to change sheets and towels we need to pay extra money even though written on the wall in the room after 3 days we will clean the room and replace bed sheets and towels. After we asked them to replace us the sheets and towels, they replied that because we were leaving the next day, it's not worth to invest in us. A humiliating breakfast and humiliating attitude on the part of the workers and manager! Not worth the money.
(the wifi works only in the first floor,the pool is always dirty)

Stayed: May 2018, travelled as a couple
Thank יהודה ח
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2018 via mobile

My wife and I stayed 2 nights. The price was decent for us. We spent most our time on the beach but the hotel was a good stay. Good location, poor shower, clean room/building, decent pool. The "breakfast" was toast/bagel and a cup of coffee, nothing too spectacular but did the job. The staff was very friendly. Our room was not one with a view/balcony - but we get what we pay for ;). Overall a good stay.

Stayed: January 2018, travelled as a couple
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2018 via mobile

This place is cheap and easy, but dingy and horrible. Rooms are dirty and dark (the 10 bed dorm doesn’t have a single window), there’s no common area, it’s noisy, and the staff don’t really seem to bother about making your stay good.

There are loads of accommodation options on Caye Caulker, I’d go somewhere else.

Stayed: January 2018, travelled with friends
2  Thank Patrick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2018

WE shared a dorm rooms which was very noisy because they were doing construction work just infront of our door. Also the room was dirty. We were amazed by the terrible customer service. They absolutely don't care. Also the fact that they advertise the same place as being 5 different places to stay is a dirty way of getting guests.

  • Stayed: December 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank daan d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2018

You get what you're paying for. It's basic accommodations: bed, couch, small kitchen (medium sized fridge, plates, silverware, hot plate, pot). They do try and succeed at being so kind and welcoming. The location was just a few building away from the ferry dock which made it very covenant. However, the room we stayed in, the walls were VERY thin. We could hear people rolling dice in the room next to us. Every word and conversation could be heard. Also, the maintenance crew entered our room and installed a TV without prior notice. We came back from eating lunch and two guys were in there working away. They had moved all of our stuff around. Granted, nothing was stolen. But we did have valuables in the room... a notice that they were going to stop by would have been nice.

Stayed: December 2017, travelled as a couple
Thank Wanderlust_Lizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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