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Reviewed 21 July 2018 via mobile

The room had water all over the floor, it stunk, and the bed felt like the sheets had been washed in awhile. I wouldn’t have stayed if it weren’t midnight when we got checked in. I’d call this a motel 6 with a beach view.

Stayed: July 2018, travelled as a couple
Thank Jake S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2018 via mobile

The location of Mata Rocks was good and the closeness of the pool and pier to the rooms was very nice and made for easy pickup when leaving each day for our excursions. However, the rooms were not inviting or comfortable. The beds were hard and the sheets were rough. The bathroom and floors needed a thorough cleaning. Many of the towels we received throughout our stay had stains and hair on them and some had an unpleasant smell. Our tv would not work for two of the nights we were there. They finally replaced the tv and we had no other problems with it. We also had a hard time keeping the temperature in our room comfortable. It was either extremely cold or muggy and humid causing the floors and tables to become wet and slick from condensation.
Location and size of the facility would make us want to stay there again, however, room accommodations would not.

Stayed: July 2018, travelled with family
Thank Axl_Dawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2018

Great location. Upon arrival the staff were friendly and attentive. The room was spacious and clean. The bartender, Endera, was wonderful! Seagrass that was on the shore due to previous weather conditions beyond the control of the hotel. Was informed there are measures in place that will remedy this going forward. I enjoy the size of this hotel and the on-site bar. Would definitely stay here again!

Room Tip: Try the on-site bar! Say hi to Endera!
  • Stayed: June 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank tlbest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

Clean, fresh, beautiful.
The ambiance was wonderful.
We were so well taken care of here. Booking trips and renting golf carts was a breeze. Great ideas for places to eat.
Loved having a kitchenette.
The room was comfortable, well air-conditioned and beautiful inside.
Beautiful view from the deck.
I sustained a concussion before we arrived at Mata Rocks. The staff was thoughtful enough to move us to a lower room so I didn't have to navigate stairs.

Unfortunately, the hotel has no control over mother nature and the grass that floated ashore near the hotel didn't smell very good. Our only complaint.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Cindy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Czar12, Owner at Mata Rocks Resort, responded to this reviewResponded 29 June 2018

Thank you for staying with us at Mata Rocks Resort

Terry

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2018 via mobile

We only stayed for 2 days, but this was a great place for us. Elliot was incredibly helpful and provided great suggestions for places to eat and activities. We couldn't have enjoyed ourselves any more and look forward to our next visit.

Stayed: June 2018, travelled as a couple
1  Thank Jeremy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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