The room reeked of smoke, the bathtub had a disgusting layer of scum, there was something splattered on the bathroom door and there was a large stain on the couch cushion. When I told the clerk at checkout she said “ I’ll make a note of it”. All this for $263!
The hotel was very clean. The owner was friendly and I could tell from chatting with him that he really cared about the hotel and the guest's experience. There was a minor issue with the bathroom door and he came to the room immediately to deal with it. The site I found it on rated it as a 2 star, but I definitely think it should have been a 3 star.
Spa was broken, AC and refrigerator were both super loud and made many noises. The fan in the bathroom screamed every time we turned it on and the shower had absolutely no water pressure, very difficult to take a decent shower after a long day. The wifi was decent but there was no smart tv to connect to or no option to log into steaming networks. 1/10 would not stay here again
Best Western Plus did not meet the Plus standard, Beds nicely done, rooms average below Plus standard, Breakfast not good option for vegetarian, no waffles or pan cakes options. No house keeping service for multiple night stay, over all this establishment is under re-modeling.
We spent the night at this hotel on our way home after spending the day at The Pinnacles National Park. The room was large and clean. Breakfast was good included among other items eggs, sausage and bacon. The staff was friendly.
