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Embassy Suites by Hilton Washington D.C. Georgetown
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Reviews (478)
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All reviewsevening receptioncomplimentary breakfastmade to order eggsfree happy houruber ridebreakfast staffparking garagenice hotelgreat place to staythe breakfast areafoggy bottom metrofamily vacationwithin walking distanceloved this hotelthe room was niceenjoyed my staywhite house
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21 - 26 of 479 reviews
Reviewed 4 weeks ago

Hotel was tastefully decorated, convient to DC sites, & rooms were all suites. Hotel’s concierge was great & directed us to great museums that were not originally on our list. Hotel is family friendly, and good for business travel as well

Stayed: April 2018
Thank Midwestatheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Perfect location to get to Georgetown or the museums. Great staff, and its nice to have a free breakfast to start your day. I also enjoyed the evening happy hour. This is a good place for business or family travel. Very clean and quite a wide array of services in the hotel or nearby.

Stayed: May 2018, travelled with family
Thank Valerie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I loved the pool and it is open until midnight .They give us free WiFi and free happy hour.There is an arcade with air hockey.There is also a claw machine.They even have a bar!There is 9 floors too!We have a 2 queen bed suite.

Stayed: May 2018, travelled with family
Thank DynamiteDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2018 via mobile

First, let’s start with the good. The suite room was clean, spacious, and relatively modern. Service was very good, and I enjoyed the small pool for some laps. However, management chinces on this by providing only disposable cups and utensils in the room. They never got the environment memo, and also installed wall-to-wall carpeting (too bad, allergies). If you are looking for low-fat/sodium and minimally processed foods, avoid the restaurant, including breakfast. Decent drinks for the free happy hour though - thanks for that!

Stayed: May 2018, travelled with family
Thank bibigol15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2018 via mobile

The location is good. Very good. The service and facilities are not good.
The AC in our room was broken and had to be serviced upon arrival.
The bathroom sink had no water pressure and was almost useless.
The toilet hardly flushed. You prayed it worked every time .
The room was never serviced before 3:30pm.
Every time we entered the hotel we were harassed by a guy selling Hilton Time Share. EVERYTIME!
They don’t have enough seating for weekend breakfast. So just plan to carry to your room.

Never received our bottled water on any days.

Manager on duty Savon (?) Saron (?) needs to go to customer service training.

I think if you look at my other hotel reviews you will see I am rarely harsh.

Stayed: May 2018, travelled with family
Thank Navyspouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John-HiltonHelp, on behalf of management at Embassy Suites by Hilton Washington D.C. Georgetown, responded to this reviewResponded 9 May 2018

Dear Navyspouse,

Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered, and we are working with our team to ensure the situations don’t happen again. Your feedback is genuinely appreciated as it is the first step in helping us improve our services. If you return to our area, we hope you’ll stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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