I was a bit hesitant to book an e bike because I'm not the most experienced cyclist and I had already bought a ticket on the hop on hop off bus. Long story short as to all the events that followed but the e bike was absolutely brilliant. I could take in the sites, make my own schedule, go where I wanted and stop for pictures as I please but made it to all the places I wanted to go on time! So glad I did not use the bus nor rely on cab service as I saw many people doing and unable to go to places they wanted or waiting forever. I reckon even if you are a cyclist you would want the e bike just to give you a bit of help up the hills and make it to the wineries in time. Seriously I would get around waiheke any other way!

Chris at Devonport was fantastically helpful & very knowledgeable. The bikes were great and well Maintained ‼️ 2 days later we hired again at Waiheke and Chris was there this day needless to say we were WINNING, he looked after us with excellent service yet again plus and after our trip around the a must for any ‍♀️ enthusiast- STUNNING SCENERY‼️ Thanks Bikes &

Just had a shocking experience with theses guys, including the owner by phone. We waited over 30 minutes to be served, chose to pay extra for their “premium” bikes, finally got on the road and quickly realised mine was unridable due to gears slipping locking up. Limped back to exchange for another one. I asked whether they check their bikes before sending them out and was told yes absolutely (later the mechanic admitted no they’re too busy not possible). Another girl was head off and said her tire wasn’t pumped up! They put me on another completely different full suspension bike and the guy clearly looked nervous. We headed a long way out for a vineyard lunch and realised the crank was grinding badly up hills and top 3 gears hardly worked making loud grinding noise. We only had half day on the island so couldn’t waste anymore time messing around with changing bikes...and I don’t believe they had any other well maintained bikes anyway. So got back before heading to ferry to explain how bad the experience was...and that I was happy paying $80 for my wife’s bike but expect a refund for mine. They wouldn’t have it !!! When you hire a bike for $80 it should work properly...not only do these guys have no quality control, they’re not interested in putting things right when they go wrong.