Thoroughly enjoyed our stay at the resort, the room was warm, well equipped and immaculately clean. Even over a wet weekend on Waiheke the room was super cosy and seemed to hold the heat without even using the air conditioning. The views from all over the resort speak for them self, they’re truely incredible.
Communication from the staff was on point, and they were friendly and accommodating.
Great stay, would highly recommend.
Thank you for your kind feedback. Do visit again soon :)
We have been here for 5 nights and thoroughly enjoyed our stay. Place is perfect, great air conditioning being very warm at night, good ammenities, loved having the option of pool too. But the best part is Palm Beach. Close and excellent for swimming. Total plus. Would definitely stay here again. Really enjoyed Waiheke.
Thank you for your kind feedback Sandra.
Please visit again!
Booked a room at the resort for one night to cope with overflow at our beach house, and it was ideal. Room came with a terrace and fantastic views over Palm Beach, and everything you need including small kitchen and tea/coffee facilities. Very good bed and linen. The reception team were extremely helpful, including letting me preview the room before booking. Would recommend.
Thank you for the kind feedback :)
Positives first, the view was amazing. The inside however was in need of an update. The bathroom towel rail was unsafe and falling off the wall, the toilet seat was strangely discoloured, the shower didn’t drain.
They took extra money off my card for a credit card fee that wasn’t stated anywhere in my booking, wasn’t mentioned in any correspondence and the amount taken without my authorisation, which is theft. There was a birthday party of some form shutting down the restaurant on the first night with no pre-warning. Then the noise through the resort made getting a child to sleep almost impossible.
The pool was ‘under renovation’ though could actually tell what was going on just looked neglected, went to use the bathroom by the pool and there was urine all over the toilet seat and floor. All in all not great. Will not be returning.
We had a relaxed girls weekend at the resort - the 2 bdrm villa was perfect for us - the large deck had all day sun, great views and tranquility. Having 2 toilets for 4 girls was a bonus :-) The evening spa under the stars was a highlight, as was the resort organising us in-house massages, which we requested a few weeks earlier. Parke, Perez and the rest of the staff were absolutely amazing and accommodating. Thank you, we’ll be back!
