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Rita S
Stockport, United Kingdom

Good motel for a one night stop,

5.0 of 5 bubblesReviewed 15 Mar 2024via mobile
Quiet motel with parking, clean, huge room although not quite sure if we were given a mobility room or whether they are all like this. Kitchenette had an actual cooker in it and large fridge/freezer and great if you are cooking for yourself. If you want to eat out there is a pizza & pasta place across the street (closes at 8), but I would definitely recommend the Indian restaurant “pinch of spice” (closes at 9). Nice decor, same price eat in as takeaway so just eat in as the staff are so lovely and although they have wine you can BYO. Large king size bed although a bit on the firm side for us. Heating and air con so best of both worlds. A good motel should always have a box of tissues which it did but like most places not many coat hangers although we did have 4 which was twice as many as some places we have stayed,! Good for a one night stop.
Date of stay: March 2024
Trip type: Travelled as a couple
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Reviews (466)
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All reviews across the road ferry terminal spa bath large bathroom south island great place to stay friendly hosts convenient location free wifi comfortable bed full kitchen excellent accommodation centre of town easy walk shops and restaurants queen charlotte stayed one night
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Reviewed 10 March 2024

We stayed in the disability wheelchair friendly room. The hosts were very helpful allowing us to check in early as our room was ready. On departure day, they allowed us to leave our car on their property while we visited Lochmara for the day which is also wheelchair friendly. The room had a separate bedroom and a full kitchen. It was very functional for our needs. The grab bar for the toilet is on the left while the grab bar for the roll in shower with hand held controls was on the same wall as the shower controls. They provided a shower stool but we brought our own. While we would have preferred grab bars that were larger in diameter, what was there worked fine. The motel is in a quiet location but it is still near everything in Picton. We were able to roll the wheelchair to and from the Inter Islander ferry terminal for our round trip excursion to Wellington without any assistance. Should our travels call for a return to Picton, we would definitely stay here again

Date of stay: February 2024
Trip type: Travelled as a couple
Thank johnthepick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasmine Court, General Manager at Jasmine Court Motel, responded to this reviewResponded 11 March 2024

Kia ora John. Thank you for your kind review! We're delighted to hear that our disability wheelchair-friendly room met your needs and that you enjoyed the convenient location. It was our pleasure to accommodate your early check-in and offer a secure place for your car during your day trip. We appreciate your feedback on the grab bars, and we'll take it into consideration for future improvements. We look forward to welcoming you and your wife back on your next visit to Picton!

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Reviewed 21 February 2024 via mobile

Very clean and fresh local motel. Very large rooms, comfortable bed, basic bathroom., with a small kitchenette. Quiet location and ample on site parking. Great easy location to walk into the Main Street for dining and or a drink. Recommend in Picton.

Date of stay: November 2023
Trip type: Travelled as a couple
Thank Craigp0017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasmine Court, General Manager at Jasmine Court Motel, responded to this reviewResponded 24 February 2024

Kia ora Craig. Thank you for taking the time to share your positive review! We're thrilled to hear that you enjoyed your stay with us and that our motel met your expectations. It's fantastic to know that our quiet location and ample on-site parking added to the overall comfort of your visit.

We're also pleased that our proximity to the Main Street made it easy for you to explore and enjoy dining and drinks in the area. Providing a convenient and enjoyable experience for our guests is always our goal.

Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future.

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Reviewed 17 February 2024

Booked a small ground floor studio unit as only there for one night before catching the ferry in the morning.
Excellent parking right outside the unit. Electric vehicle chargers available. Unsure of cost.
Walking distance to shops and restaurants.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank gtlegacy2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasmine Court, General Manager at Jasmine Court Motel, responded to this reviewResponded 24 February 2024

Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you had a wonderful experience with us, and are pleased to know that everything met your expectations.

Our team works hard to ensure that every guest has a memorable and enjoyable stay, and it's truly rewarding to receive such positive comments.

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Reviewed 10 February 2024

Stayed on the 5th of February , If the rest of Picton has been burn down I still wouldn't stay there, I would sleep in the street. Rude & arrogant, tried parking with trailer and advised there was no room, woke in the morning at 5 to catch a ferry and less than half the parking spaces were full.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Tourist50640096951
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasmine Court, General Manager at Jasmine Court Motel, responded to this reviewResponded 14 February 2024

Thank you for taking the time to express your views both through previous reviews and on all additional platforms that you're able to access.

We would like to reiterate that the restriction of parking trailers (boats, trucks, etc.) on our premises is not dictated by a lack of available space. Instead, it is grounded in our paramount commitment to prioritizing the health and safety of all our checked-in guests.

The confirmation email sent to you before your arrival (which you received) explicitly restates the prohibition of trailer parking on the premises.

We acknowledge your desire for suitable accommodations for your trailer during your travels. However, it is essential to emphasize that our motel has established this policy for various reasons, with a primary focus on the well-being of our guests. This is particularly pertinent to the safety of the youngest members of our clientele, who may be less visible during vehicle maneuvering.

The prohibition on parking trailers also serves to prevent potential damage to our property. It is important to note that this policy is uniformly communicated to all guests in the confirmation email, which you duly received.

It is inappropriate to label an individual as rude solely because they choose not to conform to your desires or opinions. We assure you that our primary concern is to maintain a secure and comfortable environment for all our guests.

We appreciate your understanding of our policy and hope that your future travels lead you to accommodations better suited to your specific needs. Should you have any further inquiries or require assistance, please feel free to reach out.

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Reviewed 2 February 2024

Our visit at the Jasmine was absolutely fantastic. We stayed twice. Once for two days before our Queen Charlotte hike and again for three days after the hike. Both times were excellent. The staff is attentive and helpful. Karen at the front desk is great and ready to answer any of your questions. The hotel was kind enough to store our bags while we went out on the QC hike.

The location of the property is excellent. A five minutes walk to the marina and port. Everything is close by. The grocery store is across the street.

We loved our apartment room number 15. It’s extremely clean. Beds and pillows are comfy. We were lucky to have the same room both times. A small kitchen is available and is fully stocked.

Thanks for making our stay in Picton so wonderful. We’d highly recommend the Jasmine and would stay again.

Room tip: Excellent property. So glad we found the Jasmine and were able to book here.
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank DenverFamToo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasmine Court, General Manager at Jasmine Court Motel, responded to this reviewResponded 4 February 2024

Kia ora Mitch. Thank you for your glowing review! We're delighted to hear that your stay with us was absolutely fantastic, both before and after your Queen Charlotte hike. We appreciate your kind words about our attentive and helpful staff. It's wonderful to know that you enjoyed the convenience of our location, the cleanliness of your unit, and the comfort of our beds and pillows. We're thrilled you had a wonderful experience, and we look forward to welcoming you back on your next visit to Picton!

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