We unfortunately did not get to swim with any dolphins, which is not the fault of the company, as the dolphins are wild and unpredictable. But the low rating comes from the lack of adequate advertising. IF the dolphins chose to come near you, you aren’t really swimming with them. You wade water and cross your fingers that they come near you. Don’t expect to see them underwater, it’s only what you can see above water. Also, the description says it’s a 3 hour tour and you’ll be in the water for 2...that actually means one hour of instructions and getting ready, 2 hours on the boat, and about 15 minutes in the water. Also, the nice, warm showers is a communal room of shower heads. Hope you enjoy stripping down in front of strangers! Not worth the money for a small chance to be in the water at the same time dolphins are nearby. Look for something else.