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Tom W
Derby, United Kingdom

Mostly excellent - highly recommend.

Review of Hotel Justus
4.0 of 5 bubblesReviewed 31 Oct 2023via mobile
Hotel Justus is in a fantastic location to experience the Old Town with everything you want to explore and visit within a few minutes walk. Moreover, there are bars, restaurants and cafes on the doorstep. Rest assured, this does not cause any noise disruption - the hotel was silent. The staff were an absolute asset to the hotel - all were very friendly, polite, attentive and considerate. If ever there were issues, the staff would deal with them quickly. They truly made you feel welcome, and there was always someone on the reception happy to answer your questions, as well as provide a map that showed key tourist attractions and information - this was particularly useful to navigate tourist attractions. Around the reception area downstairs, there were plenty of comfy sits to read or people watch. The temperature inside the hotel was always warm despite the autumnal nip and rustic brick work design. The interior design of the hotel was both rustic and elegant, and details a history of what preceded the current site with interesting items to be found in the corridors. This made it feel special. Breakfast was overall nice, however the coffee was very bitter and there could’ve been more choice. It was also a shame that there was no kettle or tea and coffee within the room. Nevertheless, the soaps provided were nice amenities. The rooms themselves were clean, but the beds did feel cheap and were not particularly comfortable. Despite this, cleaners were regular in the mornings and kept the room tidy and would replace towels. The view from the room that overlooked the street is worth a mention since it presented a beautiful art nouvelle style building opposite. Honestly, for the price this hotel and locality was excellent. If not for the bed, room amenities, breakfast and coffee, it would’ve been a 5 star review!
Date of stay: October 2023
Trip type: Travelled as a couple
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Hotel Justus Riga, General Manager at Hotel Justus, responded to this review
Responded 2 Nov 2023
Dear Guest,
Thank you for taking the time to share your detailed review of your stay at Hotel Justus. We're delighted to hear that you found our central location and the quiet atmosphere within the hotel convenient for exploring the Old Town.

Your kind words about our staff are truly appreciated. We're thrilled to know that they provided attentive and warm service, and that you found the historical design and rustic ambiance appealing.

We value your feedback on the breakfast offerings and amenities in the room. Your comments about the beds have been noted, and we'll certainly explore ways to enhance these aspects for a better experience for our guests. About the lack of a kettle or tea/coffee, you can always get a kettle upon request at the reception and we will provide one. Also there is a possibility to buy tea, coffee and other drinks at the lobby bar, which is also available 24/7.

We hope to welcome you back and offer an even more satisfying experience during your next visit.

Warm regards,
Einars Klukovics
Front Office.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 17 August 2023 via mobile

We LOVED this hotel. The location is amazing and the staff is too. Everyone in our group liked their rooms, finding them clean and comfortable. The hotel is unique in its style and furnishings. Very boutique and charming. Within walking distance to just about anywhere in and around Riga.

Room tip: If street sounds bother you, request a room on an upper floor or bring a sleep sound app.
Date of stay: August 2023
Trip type: Travelled with friends
Thank BambiLaFawn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Justus Riga, General Manager at Hotel Justus, responded to this reviewResponded 18 August 2023

Dear Guest,
Thank you for staying with us.
Thank you for your wonderful review regarding your recent stay at Hotel Justus.
We are excited to receive such praises and it is truly rewarding when our Guests recognize our commitments to offer a unique experience and ambient atmosphere in the heart of Old Town of Riga.
We are pleased that small interior details and also the quality of breakfast contributed to making your stay a memorable one. Your kind feedback will be shared with our team as it will certainly inspire them to continue delivering an excellent service.
We would love to have the chance to welcome you back in Riga for another great stay.


Kind regards,
Einars Klukovics
Front Office.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2023

Enjoyed our stay here right in a perfect location to walk into the Old Town. The hotel has a quirky cozy feeling and the staff are delightful and friendly. The lobby is nice to sit with big comfy chairs. Our room overlooked the town and had remnants left of the brick in the building. Beds comfy and we requested 2 pillows .:-)
Tea facilities provided. Room was spacious and comfortable. A shout out to the housekeeping staff for exemplary work. Breakfast was good . Enjoyed the hard boiled eggs and potatoes as well as the green mixed salad and pancakes. Great stay!

Room tip: Upper floors for quieter nights. Elevator access. No parking.
Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Daphnenero
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Justus Riga, General Manager at Hotel Justus, responded to this reviewResponded 19 June 2023

Dear Guest,
Thank you for taking the time to share your great staying experience with us and the TripAdvisor community.
We are pleased that the rooms and facilities as well as the quality of breakfast contributed to making your stay a great one. We will be glad seeing you again next year for another amazing experience.
On behalf of our team, I sincerely thank you for staying with us.


Kind regards,
Einars Klukovics
Front Office Manager.

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Reviewed 12 June 2023 via mobile

We had a fantastic 5 night stay in this hotel! The location is perfect, nestled in a pretty but quiet residential street close to Dome & the Town Hall squares, within easy walking distance of the main historical sights and lots of restaurants and bars. Our room (205) was, beautifully decorated, pretty spacious and had a good shower/bathroom. The staff were all welcoming and helpful and as a gluten-intolerant person I was very happy to find that the excellent buffet breakfasts offered lots of variety of things I could eat (e.g. boiled eggs, a very tasty hot potato & bacon dish, cheeses and salad etc), while my partner could also enjoy the little pastries etc. The breakfast room, like the other public areas of the hotel, is decorated in a lovely way, with period/ old aesthetic but not frumpy or overly fussy. There wasn't a kettle in our room so you can't make tea/coffee but there is a little mini -bar fridge that has room to fit a bottle of water/wine in, which in summer is ideal. The hotel is also really easy to get to from the airport, No. 22 bus takes you c.5 mins walk away.
Overall, an excellent experience and highly recommended.

Date of stay: June 2023
Trip type: Travelled as a couple
1  Thank LittleRedLaura
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Justus Riga, General Manager at Hotel Justus, responded to this reviewResponded 12 June 2023

Dear Laura. Thank you for taking the time to share your great staying experience with us and the TripAdvisor community.

It was our pleasure to welcome you Hotel Justus on your recent travels to Riga.
Our prime location in the center of the heart of Old town gives our guests convenient access to the many shops, restaurants and major attractions not to mention is within walking distance to transportation.

Your kind praises about our staff are appreciated will inspire our staff to strive for even higher levels of customer service for each and every stay.
Thank you for highlighting our rich breakfast buffet with local specialties, which provides a lot of energy for the day.


Laura, thank you once again and we do look forward to welcoming you back to Hotel Justus in the future.


Kind regards,
Einars Klukovics
Front Office Manager.

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Reviewed 2 June 2023 via mobile

We booked via Expedia on a package and got a good deal. The hotel is in the Old Town in a great location, but in a quiet street. You are only a few minutes walk from most restaurants, pubs, shops and attractions.
The staff are lovely. We booked a family room as travelled with a teen. Our room actually had 2 bedrooms so we were all happy. It was very clean, and towels, shower gel replaced daily as well as room cleaned.
We really liked it as it is quirky and Balkan style rather than your national chain hotel.
Breakfast was nice. Lots of choice and plenty of it.
Definitely recommend if you are visiting this beautiful city

Date of stay: June 2023
Trip type: Travelled with family
1  Thank alisonb768
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Justus Riga, General Manager at Hotel Justus, responded to this reviewResponded 2 June 2023

Dear guest. Thank you for staying with us in Hotel Justus. And thank you for taking the time to share your excellent feedback with us. We hope to welcome you again some time.

Kind regards,
Einars Klukovics
Front Office Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2023

Lovely quirky little hotel in the centre of Riga. Perfect location for getting around the town and seeing all the sights.
The staff were so lovely and welcoming and the breakfast was delicious. Definitely recommended.

Date of stay: April 2023
Trip type: Travelled as a couple
1  Thank wheretheheartis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Justus Riga, General Manager at Hotel Justus, responded to this reviewResponded 8 May 2023

Dear Guest. Thank you for staying with us in Hotel Justus. And thank you for taking the time to share your excellent feedback with us. We hope to welcome you again some time.

Kind regards,
Einars Klukovics
Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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