Dear Branislava,
Thank you for your feedback. We regret to hear that your experience did not fully meet your expectations.
Our team always strives to meet the needs of our guests, and we are sorry if there was any confusion regarding the vegan options at breakfast. Maybe also you need to clearly order your dish ( I assume that you are not only visiting purly Vegan restaurants). While our menu includes several vegan choices, such as hashbrowns, ajdovi krapi, hummus, smoothie and vegetables, and a variety of fruits, it seems there was a misunderstanding.
Additionally, we apologize for the issue with room cleanliness, which is not the standard we maintain. This will be addressed with our housekeeping team immediately.
We appreciate your feedback and hope to have the chance to provide a better experience during your next visit.
Warm regards,
Nina Kuharič