From check in to check out and everything in between, the stay at this hotel was amazing. I’ll start with the staff since that is what you encounter first. The staff are kind, considerate and helpful. A true asset to the hotel! We arrived at a late time to the hotel after traveling for 24 hours. We got checked in quickly and efficiently and were in our room within 15 mins of arriving at the front desk. We also ended up catching a cold on the plane which necessitated a trip to the pharmacy the next day. The staff again came through in directing us to the only pharmacy open. Breakfast at the hotel was a really a pleasure. The spread is great with a good variety of choices. Again, friendly staff getting you whatever you need. The room was standard, but quite clean and comfortable. With the onset of the colds, we spent nearly half a day one day staying in and mostly in bed. The bed was supper comfortable even for the amount of time we spent in it. The bathroom had plenty of space and counter space on the vanity. The only negative was the shampoo, bath gel bottles. The pumps on them were somewhat less than functional. What really made this hotel a standout for me was the pool and sauna. I got nearly daily use out of them for my 4 night stay. The pool area is a nice space located on the top floor in the spa area. The spa area has lockers and showers. The pool was a perfect temp, warm enough to get right in but cool enough to feel refreshing. The spa has a Finnish sauna as well as an infrared sauna. The sauna was kept at the perfect temperature. WARNING FOR AMERICANS: Be sure to follow pool and spa rules. Shower before entering the pool. Shower before entering the sauna. No swimsuits in the sauna and there isn’t a separate male/female side. Lastly, location of this hotel couldn’t be better. It’s just a short 5 min walk to Prešeren Square which is the center of the old town. The only downside would be parking. It’s a bit of a bear if you have rented a car.

Terrible experience at Eurostars uHotel. I was moved to three different rooms due to serious issues: one smelled like sewage, another had a broken air conditioner during a heatwave, and the third still had a foul odor. Management was unavailable throughout my stay. Absolutely unacceptable for the price I paid. Do not recommend.

Nice pool, good breakfast, excellent location, good wifi. As for the rest, disappointing, especially given that it’s supposed to be a 4 star hotel. Our €200+ a night room had ineffective AC (external temp was 32 degrees), a squeaking bed frame, an old mattress, seasonally inappropriate bedding, and very low water pressure in the shower. We complained after the first night, and desk staff were polite and responsive. We were moved to a room where the AC actually worked, and the bed was comfortable. Water pressure still low, shower temp variable, and drainage poor. In summary - there are too many rooms in this hotel that simply aren’t worth the money.