The entire team—including the front office, Plaza Café, Plaza Restaurant, banquet setup and service, and housekeeping—did an outstanding job. They were exceptionally kind, professional, and guest-focused, demonstrating a high level of training and dedication.
Near shopping center and near many restaurants. There is kids area near (check woop).Friendly staff. Good breakfast. Rooms are clean. Staff is helpful. Room service is available. I would defenitly come back… i recomend this hotel to solo travelers or family…
Beautiful property. Great access to the shopping and pretty peaceful being outside ljublana 7 Plenty of parking too. Property is Beautiful, great views and wonderful staff. The breakfast is superb.. one incident I didn't like is that I asked to take some milk for my son from the breakfast buffet and the waitress rather rudely to me that food can not be taken away from the buffet. I asked for milk..for my toddler, not an entire three course meal. Exceptions can be made or, if really, not can be polite. Other than that, I loved the place and will be back for sure.
Disappointed with Cleanliness, Maintenance, and Lack of Customer Support
I recently stayed at a Radisson Hotel, and the experience was extremely disappointing. Upon checking in, I found that the room was not clean, and to make matters worse, the toilet did not work. I reported both issues to the reception, expecting a prompt resolution, but nothing was fixed for the entire duration of my stay.
After leaving, I tried to contact the hotel via email to follow up on these problems, especially since they claim that “if you are not happy, you will get your money back.” Unfortunately, no one ever responded to my emails. It’s hard not to feel like that promise is just an empty slogan, as the lack of response makes it nearly impossible to address the matter or receive any compensation.
When staying at a hotel, basic cleanliness and functioning facilities are the bare minimum you expect. The lack of accountability and customer service from such a well-known brand is both frustrating and unacceptable.
I cannot recommend this hotel to anyone. I expected far better from Radisson, and this experience has left me questioning their standards.
Our first 2 nights stay here on our 10N Balkans trip.
The location is good though a bit out of main town still there is a City Park Shopping Centre Mall with Interspar for easy shopping, just a 10 mins walk away. Written another article on this too.
The Hotel appearance is good (especially at night), that of a modern glass tower and easily become the landmark in the area. We stayed at 1 floor and our room view is limited to a pre-owned car showroom (see pic). It was 2 large Queen-sized big for us and easily open x2 large luggage with walking space! Bathroom good size too with amenities.
We only have the breakfast here and our comment -> excellent. They started even before the opening hours of 6:30am which is impt for us whom leaves the Hotel early. The spread was extensive many choices of meat, break, paste fruits etc.
Staff & friendly receptionists made for a good stay. Definitely recommended a stay here.
