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All reviews jewish quarter amarylis restaurant sky room old town the main square wawel castle lovely hotel recommend this hotel salt mines underfloor heating breakfast was delicious reception staff busy road emailed the hotel deluxe room mini bar beautiful city
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Reviewed 5 weeks ago

Lovely small boutique hotel with super-helpful and polite reception team. Spotlessly clean (daily service) and well decorated. Comfortable beds and you can ask to swap pillows to suit. Well located for all main attractions, easy walking to jewish quarter, main square and castle. The team will organise airport tfs if you require and also your trips either with private transportation in very nice Mercedes or via local tour company by bus. Oh, and fabulous breakfast, very impressive choice with decent coffee given its a small hotel. Dining room doubles as bar on an evening. There's also a Spa. First class overall.

Room Tip: Double beds get made up with 2 single quilts for some reason. Just let housekeeping know and they'll change for proper double duvet.
Stayed: October 2018, travelled with friends
Review collected in partnership with this hotel
Thank Cazozz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seb_Stefanowicz, Front Office Manager at Queen Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Cazozz,

Thank you for taking the time out to review your recent stay with us on TripAdvisor.com

I'm pleased to read of the various aspects of your stay that were enjoyable including our friendly service as well as our rooms and our location. Each one of our staff members is constantly aiming to provide the best experience possible for everyone entering our doors. I do hope we can welcome you back again soon in Queen Boutique Hotel.

Kind Regards,
Kamil Kępa
Front Desk Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

This boutique hotel is grand. The modern style is really tastefully arranged. Perfectly located to visit the city but also to visit the camps or the salt mines. The level of service is 5 stars. The breakfast lacks a bit of diversity but is still very good.

  • Stayed: August 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanS7608, Kierownik ds. gości at Queen Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Thomas B,
I am more than happy to read that our hotel meet your expectations Also, thank you for the kind words about our location and breakfast. I hope you will visit us again shortly. Please remember to contact us directly, we will do the best offer for you.

Kindest regards,
Jan Stachura
Guest Relation Manager

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Reviewed 13 October 2018

This hotel is in a perfect location. It is 5 minutes from Wawel Castle and Cathedral and pretty much equidistant from Heroes Square and the Main Square, both being about 15 minutes stroll away. The room was a reasonable size and as we were on the third floor at the back of the hotel, it was nice and quiet. The breakfast choice was both vast and tasty with freshly cooked eggs available on request. The service was impeccable and they helped with arranging tours and sorted out transfers to the airport.

  • Stayed: October 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank ConnyWasser100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seb_Stefanowicz, Front Desk at Queen Boutique Hotel, responded to this reviewResponded 5 weeks ago

Dear ConnyWasser100,

Thank you so much for your feedback. I am glad that you enjoyed your stay at Queen Boutique Hotel**** and its location which is indeed one of our strongest assets. Thank you very much for your kind words about our staff and rooms also.
If you decide to visit Queen Boutique again, do not hesitate to contact us.

Best regards,
Roland Ruciński

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Reviewed 12 October 2018

Staff were fantastic with a special mention to Marek who organised trips for us so efficiently. The breakfasts consisted of an excellent buffet with eggs cooked to order. The rooms were large and comfortable. The position of the hotel is central and within easy walking distance of the Old Town and The Jewish Quarter.

Stayed: October 2018, travelled with friends
Review collected in partnership with this hotel
Thank johnturner75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seb_Stefanowicz, Kierownik recepcji at Queen Boutique Hotel, responded to this reviewResponded 14 October 2018

Dear Johnturner75,

Thank you for taking the time to review your stay with us. Your awarding us with 5/5 is very much appreciated.
I would say our position within Krakow is very good. Our hotel is located very close to all major attractions.
I am more than glad you found our staff helpful. I will personally thank Mark for his efficient work.
Once again, a really big thank you for sharing your review. I do hope that you'll be coming back to Krakow soon. We would love to be able to welcome you back once again.

With kind regards
Sebastian Stefanowicz
Front Office Manager

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Reviewed 12 October 2018

We recently stayed in Krakow and the Queen Boutique Hotel was excellent. Rooms comfortable, food good and hotel staff friendly and helpful. Would definately recommend this hotel. It is centrally located for the Old Town and the Jewish Quarter.

Stayed: October 2018, travelled with friends
Review collected in partnership with this hotel
Thank djhall2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seb_Stefanowicz, Kierownik recepcji at Queen Boutique Hotel, responded to this reviewResponded 5 weeks ago

Dear Guest,

Thank you for taking the time to write such a wonderful review. I am really glad you found our location so well. It is indeed one of our biggest highlights. I am also pleased to see that you have pointed your interactions with the staff. I often say that a hotel can only be as good as the team responsible for looking after the guests. Your comments are very reassuring that the team here are getting it right.
We cannot wait to welcome you again in the nearest future.

Best regards
Sebastian Stefanowicz
Front Office Manager

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