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Donna M

Best hotel ever stayed at!

5.0 of 5 bubblesReviewed 27 May 2019
I cannot give this place any higher praise. The attention to us as guests was amazing. From the moment we arrived, nothing was ever a problem. Our son, who was studying in Prague, visited us over our stay a few times and they treated him just like a guest providing him breakfast and beers for no charge. We felt like we were part of a lovely family. They dropped us places, gave us great advice of where to go and what to so and even went out and brought me toiletries and insisted I couldn't pay for it! Rooms were great, location was great and the breakfast had so much variety. All of the staff were exceptional. I can't imagine any other hotel I will visit living up to this same standard. Can't wait to come back.
Date of stay: May 2019
Trip type: Travelled with family
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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SalesTeamPrague, Manažer at Hotel Residence Agnes, responded to this review
Responded 3 Jun 2019
Dear Donna M,

thank you for your lovely comments. You were amazing guests. Thank you for recommending us to others and sharing your experience here.

We all look forward to your next visit

Warm regards from all of us

Your Residence Agnes Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (4,672)
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Reviewed 27 May 2019

From the moment we were picked up at the airport everything was wonderful. The free transfer is included if you stay three nights or more and we also had a lift up to the castle one day and to the station on the day we left. The location is excellent, a short walk to the main square but in a quiet and attractive area. You are offered coffee or wine etc. every time the staff see you which you can drink in the stylish atrium/foyer/reception area. Our room was spacious and well equipped, breakfast is beautiful and housekeeping immaculate. The standout feature is the staff, so genuine and friendly and helpful without being overpowering or cloying in any way.

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Kathryn T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SalesTeamPrague, Manažer at Hotel Residence Agnes, responded to this reviewResponded 3 June 2019

Dear kmtYorkshire,

thank you for such nice comments. We are delighted to know that you enjoyed your stay in Prague. You were amazing guests.

We all look forward to your next visit.

Warm regards

Your Residence Agnes Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2019 via mobile

I write infrequent reviews but the service and friendliness of Hotel Agnes deserves a shout out. From the moment you arrive, you are made to feel like their most important visitors with a staff member offering you a beer or glass of wine at no charge, while inquiring if you need help with tours, tickets or reservations. We had pre-arranged our tours but the staff was very helpful in recommending restaurants and bars and even securing reservations for us, where necessary.

The hotel is well-located within easy walking distance of the old town square and the Charles Bridge and is quiet and well-maintained. Rooms are on the small side but are pristine. Breakfast, included in the room charge, has everything you could want from fresh fruit and yogurt to scrambled eggs, cheeses, pastries and sausages.

I cannot overstate how fabulous the staff is! Hotel Agnes is a textbook example of how a great hotel should be run.

Date of stay: May 2019
Trip type: Travelled as a couple
2  Thank advenza
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SalesTeamPrague, Manažer at Hotel Residence Agnes, responded to this reviewResponded 31 May 2019

Dear advenza,

thank you for sharing your experience here with other travelers. We are happy to know that you had a great time in Prague.

Our hotel is located in a very old building with a history reaching to the 14th century. Each room is different. The Deluxe rooms are a little bit on a bigger size than the Standard rooms.

We wish you a lot of nice travelers and hope to welcome you back in the near future

Warmest regards from all of us

Your Residence Agnes Team

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Reviewed 25 May 2019

I cannot praise this hotel enough. Nothing is too much trouble for the wonderful staff who are always smiling and enquiring after your well-being. Wine, beer, coffee you name it, on tap at no extra charge 24/7. Always ready with advice on where to go with free rides to any area that suited your interest. Even given tickets to use the funicular. Excellent English spoken also.
Room was comfortable with lovely shower, spotlessly clean, serviced daily, and so quiet at night it was wonderful. Being in the Old Town just bordering on the Jewish Quarter it is away from the hubble and bubble of hen parties and stag do's. Excellent air conditioning system with digital control in the room.
Breakfast inclusive with a wide range of pastries/cheeses/fruit and vegetables. Cooked food included sausages, fried or scrambled eggs, bacon, tomatoes, baked beans. Fruit juices, coffees, yoghurt, you name it. And the little touches: we came back really tired one day and asked for coffee in our room, promptly delivered along with two slices of yummy apple tart of some sort. Also a heart shaped cookie beautifully done with Agnes on it's front, left on the serviced bed.

My son was in Prague for some very strenuous exams and needed accommodation on the last night. The hotel put him up free of charge for the night on a sofa-bed in our room. No extra charge for drinks or breakfast! On our last day, when they learned my son had passed his exams, they produced champagne and strawberries, such a lovely gesture. They were genuinely thrilled about the results.

On check-out we were offered (and accepted) a free ride to the airport in a luxurious BMW as the owner was making a trip anyway, and refused to take any tip. Thank you all, you made our visit to your amazing city a highly memorable and enjoyable experience. We hope to return again and there is no doubt where we will be staying!

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank 465seanm465
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SalesTeamPrague, Manažer at Hotel Residence Agnes, responded to this reviewResponded 31 May 2019

Dear 465seanm465,

thank you for such nice and complex comments. We appreciate that you took the time in sharing your nice experience here with other travelers. We were happy as well when your son passed the exam. It is nice to know that you will have nice memories of Prague.

We all look forward to your future visit

Kindest regards from all of us

Your Residence Agnes Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2019

Every thing at this Hotel is great !!!
The price worth every euro that you pay
.It starts and ends at the staff, that is ready to do everything for the guest

THE MANAGMENT IS PERFECTSMALL
THE OWNERS ARE SOO PROFESSIONAL AND HONEST

Room tip: ask for big sower towels
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank MICHAELYEHUDA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SalesTeamPrague, Manažer at Hotel Residence Agnes, responded to this reviewResponded 31 May 2019

Dear MICHAELYEHUDA,

thank you for your kind words. We are super pleased to know that you had a perfect stay in Prague and our hotel.

We all hope to have the chance to welcome you back soon again

Warm regards from all of us

Your Residence Agnes Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2019 via mobile

H. Agnes is a delightful gem. A small hotel, we felt like family. From the moment we arrived and were treated to a glass of wine while hearing about the amenities and the town to the moment one of the fellows transported us (for a reasonable charge) and our ridiculous amount of luggage to the airport we felt so well taken care of. Things like free beverages in the room mini fridge and no charge local rides were much appreciated. Nothing you hate more than feeling nickeled and dimed. The included breakfast buffet was great and pretty extensive for such a small hotel. Really nice, helpful staff.
We will be back!

Date of stay: May 2019
Trip type: Travelled with family
1  Thank fernhil1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SalesTeamPrague, Manažer at Hotel Residence Agnes, responded to this reviewResponded 31 May 2019

Dear fernhil1,

thank you for choosing Hotel Residence Agnes for your recent stay in Prague. We are very happy to know that you enjoyed your time spend in our beautiful city.

We can't wait for your next visit!

Kind regards from all of us

Your Residence Agnes Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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