Name: International Hotel Praha
Item: Grand Hotel International Prague
Rating: 5
Author: EuroKor

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All reviews city centre tram stop old town public transport grand hotel hotel bar czech republic beautiful city breakfast was included josef stalinist kaufland stops kettle supermarket castle

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ldknerr

Hollister

84

Reviewed 3 February 2016 via mobile

Excellent hotel; very enjoyable stay.

My 2-day stay was too brief, but I recommend this hotel highly. I had none of the negative issues some previous reviewers described, so it appears the manager must have taken corrective action. Check-in/out were efficient, the room was very clean and comfortable (thank you for the suite upgrade), and the club lounge was very well run.

Additionally, the location is great; less than a 5 minute walk to the old town square. I will definitely stay at this hotel when I return to Prague.

Date of stay: February 2016

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Dear ldknerr,

Thank you for your positive feedback on Hotel INTERNATIONAL Prague. It's great to read all these good things about the location, the comfort and the service of our hotel. For us it is a real motivation to improve even more. Your comment is very valuable for us and we hope to see you soon back in Prague

Wish you all the Best and looking forward to your next visit!
Stepanka Srncova

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8valexxx

Osijek, Croatia

22

Reviewed 30 January 2016

Disappointed

Stayed in hotel for 7 nights. Staff was not kind, not nice, not professional, not helpful; I felt many times not welcome by them (since checking in). Wifi (free) is terrible, too slow even for e-mails (for better speed you need to pay 10Eur per day). All the food we ate was without taste and there was no vegetarian menu (only side dishes). Building is very nice on the outside, but rooms inside doesn't suit 4 star hotel. Smell of the kitchen on upper floors in hotel. Housekeeping would enter the room up to 3 times during 1 hour in the morning (even though I was sleeping first time they entered). I had to ask several times to have an extra towel and when I finally got it, the next day housekeeping took it and left one less.

Date of stay: January 2016

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Dear 8valexxx,

Thank you for taking the time to review Hotel International Prague.
I was very sadden to read your review on our poor management of making you feel special, while we had groups in the hotel.
Since our company took over the hotel just year ago, and started to build almost totally new team here, we have been working hard on the service and we are spending significant time with our team on how to deliver great service, however it is a process that takes time. We are also continuously investing/improving the hotel from free stronger WiFi installation, new Elevator, 24 new Executive rooms, and currently we have embarked on renovation of public areas; adding also new breakfast restaurant.

I am greatly saddened that you would not wish to return to the hotel and I really would hate for this to prevent you from returning to us in the future. If you are visiting the area again we would love the opportunity to welcome you back through our doors and provide you with a more positive, comfortable stay of the usual standard.

Yours Sincerely,
Stepanka Srncova

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garystubbs

Coventry, United Kingdom

165

Reviewed 26 January 2016

Ok for the price via Groupon Deal, Not sure i'd want to pay full price for the standard

If you don't like the smell of stale ciggarette smoke, it's probably best to avoid.

It is a grand looking hotel, but lets itself down in several areas.

On the 3rd night upon getting back to the room, the beds had been changed but there was a dirty brown stain on the pillowcase. Not what you expect and let the hotel down somewhat. Breakfast was reasonable.

It is slightly away from the centre so is quite and fairly near the metro so easy to access.

Room tip: Difficult, we were on floor six which was supposed to be a non smoking floor, but it still stank of smoke.

Date of stay: January 2016

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Dear garystubbs,

I would like to take this opportunity to thank you for choosing Hotel INTRNATIONAL for your recent Prague visit, and thank you for all your comments, we really appreciated them. I hope you will come back and visit us when you are again in Prague as we are continuously improving and upgrading our facilities. We are just going through public area renovations, shortly before Christmas we have finished 24 totally new Executive rooms and we will continue with rooms renovation during coming months and years.

I hope we will be allowed to welcome you back to Prague and Hotel International to show you our changes.

Stepanka Srncova

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AlladinA9

1619

Reviewed 17 January 2016 via mobile

Hidden treasure in Prague

One of the few images of Stalin tht I sent in Prague can be found in Hotel International.

Hotel rooms are of average standards, some of the newer (remodelled) rooms have better appointed toilets though, ask for them if you are particular.

Service staff were cheerful and helpful, kind enough to help on requests for hot water and coffee/Tea despite self service during busy bfst period.

I rate this 4stars(+1) for the helpful people they have working here.

Date of stay: December 2015

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Dear Alladin A,

Thank you for your feedback on Hotel International Prague and for choosing our hotel for your recent stay in Prague.
It was a pleasure to read that our team impressed you. Hotel International, built in 1950´s, is a Czech national landmark and today listed also as a state protected monument so both exterior and interiors represent that times. We are just going through public area renovations, shortly before Christmas we have finished 24 totally new Executive rooms and we will continue with rooms renovation during coming months and years.

Knowing you enjoyed your overall stay I hope we will be allowed to welcome you back to Prague and Hotel International to show you our changes.

Stepanka Srncova

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Priti1259

Pali, India

6

Reviewed 13 January 2016

Feeling historical

Nice architecture, felt very different staying here although we were with a group spent little time in the hotel premises. I would love to spend few more days with my family.

Best wishes keep up the good work ! Khammaghani (greetings the Indian way)

Date of stay: June 2015

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Dear Priti1259,

I would like to take this opportunity to thank you for choosing Hotel International for your Prague visit.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Hotel International Prague and we do hope to welcome you back again.

Thank you for your visit, we hope to welcome you back one day!

Stepanka Srncova

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