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“Just go!”
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Excellent
190 reviews
A Secure & Gated Property, Surrounded by 3 Acres of Lush Tropical Landscaping.
Panoramic ocean views from Caracol Che.
An aerial view of the beautiful local coastline.
Views of the Rincon, Puerto Rico coastline
A beautiful view from the emerald mountains of Rincon.
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Overview
Villa -
5 Bedrooms, 6 Bathrooms, Sleeps 12
Rincon, Puerto Rico

Reviews from our community

Excellent - based on 190 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
mamnace
Wilmington, Delaware
1 review
“Just go!”
Reviewed 4 April 2014 for a stay in March 2014

Stop reading and book Caracol Che before someone else does! After the two hour drive from SJ, we arrived to find Carlos offering drinks and immediate relaxation. His wonderful sense of humor was immediately apparent and we knew right away we'd get along just fine with our host. We were two familes of 4 adults and 6 children, ages 6-13. The villa is more beautiful than we expected; Carlos has perfected an authentic property that is spacious, clean, and with more places to sit and relax than you can imagine. The pool is amazing, as are the vistas. Eveyone enjoyed being able to hop in the pool at a moment's notice. The poolside suite with the king bed is comfortable while retaining an authentic tropical feeling. Paradise. Carlos helps you arrange all trips, groceries and special requests - even printing and faxing at a moment's notice. We snorkeled at Steps Beach and visited the waterfalls at San Sebastian. All great half day trips. Carlos values your privacy while making it known he is available for you at all times. His staff is wonderful - great cooks and daily maintenance of the rooms and property. Rincon is a very laid back, eclectic town just a 5-7 minute walk from the villa. We walked to the beach several times where the kids boogie boarded and played. The surf was too rough to swim on just two days. Great local food in town at various casual restaurants. Carlos is a warm host, dedicated to making your stay as relaxing or as active as you want. If you are looking for the features and crowds of a big box resort, then go somewhere else. But if you are looking for authenticity, relaxation, personal service, and the feeling of staying at an old friend's home, go to Caracol Che!

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The beauty of the villa and Carlos
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_NmomChi...
Chicago, IL
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect, relaxing yoga retreat”
Reviewed 2 April 2014 for a stay in February 2014

I traveled to Caracol Che with a group of 10 ladies for a yoga retreat. The peaceful, quiet setting was perfect and Carlos was the ultimate host. I hope to someday return with my family.

Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The setting. Private, peaceful and beautiful
Liked least: It was too short of a stay
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RFMPW
Port Washington, Wisconsin
2 reviews
“Want to go back”
Reviewed 1 April 2014 for a stay in March 2014

Caracol Che was a wonderful destination and property. We traveled with our three adult children and their spouses and our three granddaughters - two 2 year olds and a 4 1/2 year old. We worried if the little ones would enjoy the pool (safe entry and fun to play). We were thrilled. The pool was wonderful! Even with a large group there was plenty of privacy in the home and around the property. The staff was helpful. Carlos had lots of suggestions and very willing to help - even helping us to get assistance for a bit of a medical concern. We loved the Rincon area. We all walked to the beach often. There are plenty of great places to eat close by including a great spot where we enjoyed dinner and beautiful sunsets. We visited two beautiful waterfalls near by. You will love Caracol Che! We didn't want to leave!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Beautiful setting, perfect size for our family
Liked least: We had to leave
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jonathan...
Winsted, Connecticut
1 review
“A perfect rest....”
Reviewed 15 February 2014 for a stay in February 2014

Caracol Che is a special refuge. It was always wonderful to return from activities and simply relax and enjoy the beautiful spaces and pool that are very conducive to family gatherings.
Great attention is given to every detail and the staff and management are warm and welcoming. A humpback whale sighting topped it all off!

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
54laural
Hills, MN
2 reviews
“Caracol Che is a perfect, peaceful, relaxing getaway!”
Reviewed 13 February 2014 for a stay in February 2014

Caracol Che is unbelievable! The pictures and reviews don't do justice. And Carlos...never in my life would I have expected the guest treatment that we received. He doesn't just act as concierge. He endeavors to meet your every want and need and he succeeds at that.

We were apprehensive about booking a house through a website because there are scam-artists everywhere. Rest assured Carlos is anything but. You will trust him and befriend him within minutes of meeting him.

We chose to skip renting a car and took a shuttle, lined up by Carlos, to and from the San Juan airport. Carlos had the house stocked with our grocery list prior to our arrival. He met us at the door and welcomed us. We had a pig roast our second night and Carlos asked the maid to make us rice and beans - all of it was fantastic! Carlos recommended local restaurants, lined up transportation, and restocked the bar and fridge as often as needed. He checked in every day to see if there was anything else we needed and he was always a phone call away.

We had to leave the house one day prior to our flight home (error on our part...we all wanted to stay!), and Carlos still offered his concierge services while we were at a Rincon hotel - "if there is anything else you need just call me and I will take care of it". Where else will you find this kind of service???

There is nothing bad to say about Caracol Che - everything is perfect! There are decks/sitting areas all over with a mix of sun areas and plenty of shade areas. The view of the ocean is amazing! The AC in the rooms work great. The bar and kitchen are well stocked with tools and appliances, including an ice machine and blender at the bar. The pool was a nice size, good temperature, and the waterfall added to the ambiance. The grounds are very lush with vegetation and give the feel of being in a tropical paradise. As noted in other reviews, there are a lot of steps to different areas of the property. They all have traction strips and did not get slippery, even in a heavy rain. The maid service was top-notch - they were quiet, discreet, and very thorough.

Outside of the property, we enjoyed a couple areas of Rincon. Within 5-minutes walking, there is yoga/pilates on the beach, surf rentals, restaurants and bars, and a few shops. Within a 10-minute walk up the hill was a convenience store with liquor. We also shuttled to Shipwreck and enjoyed a meal and some of the bars in that area. In talking with Carlos and our shuttle driver, we learned that Rincon is a safe, crime-free area. We never felt uncomfortable or unsafe, on or off the property.

Caracol Che is perfect - the most relaxing vacation ever!

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Carlos!
Liked least: Having to go home...
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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