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Reviewed 27 August 2018

Kaksi yötä 33/2018, sviitti.
Paikkana oikein hyvä – monenlaista aktiviteettia.
Kupeessa kylpylä lisukkeineen.
Sviitti:
Tilava
Järkyttävän iso parveke, tuoleja, aurinkotuolit, pöytä.
Sauna (joka oli melko hyvä).
Perusteellisen remontin tarpeessa.

Kirjautumisen jälkeen saimme odotella käytävällä huoneen siivouksen päättymistä 10-15 min.
Safety-Boxi ei toiminut.
Kylpyhuoneen lattiakaivossa iso musta tukko hiuksia tervehti meitä.
Suihkun suutin rikki.

Ilmoittelimme puutteista respaan:
Safety-Boxi korjattiin (paristot mahdollisesti).
Siivooja piipahti noutamassa karvat pois kylpyhuoneesta.
Suihkun suutin vaihdettiin.

Korvaukseksi pullo scuuppaa ja kaksi lasia – riitti meille.

Huomasimme toisena iltana miksei toinen kahdesta pöytälampusta toiminut: siinä ei ollut polttimoa...
Gluteeniton osio aamiaisella hyvätasoinen (vaimollani keliakia).

Ilmapiiri niin hotellilla kuin kylpylässäkin oli erikoinen: olimme vieraita vaan emme tervetulleita.
Tämähän ei hintansa arvoinen sviitti/hotelli – taso vastaa hostellia. Emme voi tätä sviittiä/hotellia suositella tällä hinnalla. Samalla hinnalla saat parempikuntoisen sviitin Euroopasta. Ja palvelua.

Two nights 33/2018, suite.
Location good – many activitets. Also spa next to hotel.
Suite:
Spacious.
Huge private balcony with same deck chairs, chairs and table.
Sauna (and not bad at all).
Need serious renovating.

After check-in we must wait outside our suite 10-15 minutes that cleaners finish their jobs.
Safety-Box did not work.
There was big black tangle of hairs in bathrooms floor drain saying hello to us...
Showerhead was broken.

These faults we inform to reseption:
They fix safety-box (batteries?).
Cleaner drop by to clean tangle of hairs.
Showerhead also replace.

For compensation we get bottle of sparkling wine – fine for us.

Second evening we find out why there is no light in other large desk lamp – there was no light bulp inside...
Gluten-free section in breakfast is good (my wife has celiac disease).
Atmosphere was strange, (both spa and hotel), we were guest there but not welcomed.

This suite/hotel is not worth of that money we paid – quality is more like hostel.
At same price you get suite in better condition (and service) from europe. We cant recommend this suite/hotel.

Room Tip: Karttakaa sviittiä / Evade suite.
  • Stayed: August 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank MackHutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2018

Beautiful and quiet hotel is located away from city noise. The holiday was pleasant and expected. The staff was professional. SPA holiday was good.
The breakfast was abundant and delicious.
The lake and the nature around the hotel are beautiful.

Room Tip: The hotel is beautiful and pleasant
  • Stayed: August 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank susihunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2018 via mobile

This hotel is NOT an upscale hotel of any sort! Basic accommodations, towels rationed - we only had two in our room (a “superior” double). The food was just passable- eggs were a powdered watery scrambled mess, no thanks! Bread and coffee were good. Dinner buffet terrible and wayyyyyy overpriced. No air conditioning which is usually ok in Finland, but when you have to sleep with balcony doors and windows open you cannot close the curtains- which makes it difficult to sleep with the light outside. Pool/Spa area was very nice.

Stayed: August 2018, travelled with friends
Thank susan_fl_and_Hun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2018

The nature around the hotel is fabulous. We took a 10 km hike with our dog and are really looking for tomorrow's walk. Restaurant is a bit oldfashioned but in a cosy way. The service in the Restaurant was very friendly. Food was tasty. My hubby ate from the buffe and liked it and I chose risotto from a la carte. The staff at the reseption could be more helpful. They didn't know - or didn't want to tell us - about the open hours of cafes outside the hotel. Aulanko is a lovely place to visit - especially for nature lovers. I just wish they could update the hotel rooms. Then again - the price is very reasonable. Also Bono the Schnautzer loves the place, but where was the doggy bag?

Stayed: August 2018, travelled as a couple
Thank HannaM1685
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2018 via mobile

We have stayed at the Scandic Aulanko for one night in a Double Superior Room for 154€ and cannot recommend the Hotel:

1) staff during checkin was very unprofessional and unfriendly during checkin.
2) hotel hallways have the look and feel of a hospital...
3) room was in a outdated and poor condition (toilet seat broken), fridge not working, bathroom dirty
4) no air condition at the room
5) Spa Area also needs some renovations (letter to the pool broken etc.)
5) breakfast was terrible

If you are looking for a relaxing stay this place will not make you happy. The standards remind more of a Motel than a Hotel. We were very disappointed - this is why we will only give 1 star..

Stayed: August 2018, travelled with friends
Thank Karl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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