Advice: DO NOT BOOK THE FAMILY ROOM, NOT WORTH THE MONEY. IT'S DEPRESSING WITH ITS DECOR AND FURNITURE.
First of all the web site does not show a picture of the family room.
Then the unit is off putting as soon as you get the key for the unit and know which one it is. Once you open the door you get the second shock by the distasteful DECOR and the luck of space from a family room. The kitchen is almost non exixtant, a very very tiny area with a microwave and kettle and a big sign saying "BEFORE CHECK-OUT KITCHEN MUST BE TIDY, SAUCEPANS, PLATES AND CUTLERY MUST BE WASHED AND DRY BEFORE PUTTING BACK IN CUPBOARDS.
EXTRA CHARGES FROM $30 - 50$ APPLIES FOR ANY EXCESSIVE MESS LEFT BEHIND"
Saucepans, how could they get dirty as there is nothing to use them on and cook.
That is very off putting when you first arrive especially after a long drive on the Great Ocean Road to get there.
When I asked the receptionist about where to hang our clothes, something we call "Wardrobes", i got another shock when she said there is a single coat hanger on the inside in a small shower room / toilet, but she may an effort to go and get my wife and I two coat hangers. What a joke!! Be prepared to keep all your clothes in the suitcases.
Electrical sockets were extensions on extensions - no safety in mind considering it is after all a family room.
I could go on and on. So it's not worth going through all the issues about this so called "Family Room".
My advice to the owner is to knock it down and build a proper FAMILY ROOM and charge a bit more if necessary rather than fooling your customers.
My advice to customers is DO NOT BOOK THIS "Family Room". There are a number of other accommodations in the centre of Port Campbell which look a lot better.
Be warned !!!