From the point of making the reservation through to check out Oceans staff were 5 star! Helpful, friendly, happy and went above and beyond to ensure our stay was perfect. Our apartment had 3 bedrooms and 3 bathrooms, for 3 couple having a weekend away we couldn’t ask for any thing better. Location is awesome, views were incredible and the apartment was very well equipment. Highly recommend Oceans for your next stay at Mooloolaba. Thanks for having us, we will be back!
Thank you MistyH2406 for your fabulous review. Its wonderful to see you enjoyed all that Oceans has to offer. The deluxe apartments are truly perfect for a group weekend away. We look forward to welcoming you back again very soon.
With views to die for, Oceans supplies nearly everything you need for a trip to the Sunshine Coast. We stayed here for a week in July and found it to be located in The best position one could ask for. We had a 3 bedroom apartment and although a little tired and in need of a thorough clean, it was close to perfect.
The only negatives we found were, ill fitting doors make the wind whistle through the gaps, the blinds are quite dirty and in need of cleaning, the rails that hold the bedroom closets kept coming loose and falling off. However I must say these things are quite minor compared to The most stunning views and local amenities.
Would we stay there again, YES most definitely
Thank you Greg C for taking the time to leave a review of your recent stay with us. Your feedback has been noted and passed onto the relevant personnel to rectify and we apologise that you experienced these minor issues on this occasion. We hope to welcome you back for another stay in the future.
We recently booked 2 x 2 bedroom apartments for a 3 night catch-up with family from overseas.
We had a real wow moment when we walked into the apartments and saw the stunning views and beautiful finsihes. The apartments were luxurious, beautiful bathrooms, and a modern kitchen that was really well appointed with everything we needed. Electric blinds gave us complete privacy when we weren't enjoying the views. A washer dryer combo was very handy for 2 families with kids.
The furniture and decor was all modern and new, and there was a clear focus on quality i.e. quality beds, nice linens and towels. the included shampoos and lotions were a luxury brand.
The apartments were serviced daily and were incredbily clean. The location was perfect, across the road from an awesome playground, stunning beach and long waterfront pathways. Loads of restaurants, shops and a supermarket were all within a short, few-minutes walk.
Even in mid-winter we were able to enjoy the gorgeous pools and spa. All staff - Reception, Cleaning, Maintenance, were friendly and helpful throughout our stay.
The small things that often bug me in other places were thought of here - i.e. there were enough bath towels, pool towels and pillows for the number of booked guests (I get tired of finding 3 towels in some hotels when I have booked for 4 people!).
Packets of laundry powder were also provided ( I hate having to buy a whole container for a 3 night stay). There were also enough toiletries and they were replensished during our stay, and they also accomodated a slightly earlier check-in when our flight had us arriving early.
You definitely get what you pay for, and for us, this place represented great value with a very clean, confortable and convenient stay.
We will definitely return.
Thank you brittneygreen for your fantastic review of your recent stay with us here at Oceans Mooloolaba. We are thrilled to see that you have found your new holiday spot and that you enjoyed the many aspects of our resort that we feel make us a unique and wonderful place to stay on the Sunshine Coast. We look forward to welcoming you back again in the future.
This place is spectacular...large roomy units everything supplied..comfy beds...staff were amazing...views well you have to see to believe...or son is in a wheelchair and it was great for him...sadly had to leave a day early due to son having problems but will definately be back...love love love it
We are really happy to see that you enjoyed your stay. We want to thank you for leaving an amazing review of our resort and are pleased that your stay met your expectations. We look forward to welcoming you back for another getaway very soon.
I stayed at Oceans some eleven years ago, it was Wow Wow Wow. Amazing, pristine and sparkling. Was there last week and Wow again, wow how can a place go deteriorate so much to become a three star block of apartments. Reading previous comments I am a total loss at to what apartments they stayed in. The furniture i n 604 as you will see from the photo is no way luxurious it is ninetys furniture and certainly not comfortable, one does not expect plastic dining chairs, nor plastic serving bowls etc to have food on. The kitchen cupboards where food is stored have rusty hinges on all the doors, it was horrible. The mirror in the bathroom had all the silver worn away so the glass at the bottom was brown, the frame on the floor of the shower had not been cleaned out for months, the grime was so thick. Overall the the servicing of the apartments lacked attention, once in ten days were the tiled floors swept, the carpet which was actually dirty once had the cleaner on it. The paintwork I believe to be original from when the block was built some nineteen years ago, it was faded, marked and unclean all along the floor. The balcony furniture one table four chairs we just ordinary inexpensive furniture, a view like they have one should have better furniture. The tiles in the swimming pool were broken and missing in places, not a good look and to make matters worse the internet was impossible. When I informed reception what was happening they said they have to reboot the modem, then it worked, it did for some twenty hours and then no internet again, this went on every day, one receptionist did inform that I was because of covid and I was using it at a busy time, in the end we used Sunshine Coast free internet. The brochure on offer is the same one as eleven years ago, but unfortunately the apartments were not. It wasn't clean, it was not serviced as it should have been, reception staff and housekeeping said the place needed a renovation, it sure did. Whilst in Mooloolaba we checked out another apartment block on the esplanade, it was half the price and what we saw was pristine. I hope the Body Corp read this review and take some action if only to save themselves but more importantly to give the customer what they have paid for.
