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All reviews surf club bedroom deluxe great location lovely lounge serviced daily rooftop apartment helpful hosts amazing holiday the managers top floor winter sun our honeymoon within walking distance sunshine coast r r one night stay patrolled beach
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Reviewed 3 August 2016

Sandcastles is perfectly located right opposite the Mooloolaba Surf Club and only 1 minute walk to a plethora or restaurants and shops. We stayed on level 3 and had a 1 bedroom apartment that had great views of ocean. The rooms were really clean and had a good vibe to the apartment.
The managers Bridgette and Charlie were extremely helpful and went out of their way to assist with the later check in after they were closed.
Mark Ryall

Room tip: Most rooms have a view and complex is well located
Date of stay: July 2016
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerBridgette, General Manager at Sandcastles Mooloolaba, responded to this reviewResponded 5 August 2016

Hi Mark,
Many thanks for taking the time to review your recent stay with us here at Sandcastles and we agree, the apartment has a great beach vibe. Next time you are up our way, stay a bit longer and explore more of the fabulous Sunshine Coast!
Kindest Regards
Bridgette and Charlie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2016

Sandcastles is the perfect place to be on the winterless Sunshine Coast. Charlie and Bridgette are friendly and absolutely amazing hosts - nothing is too much trouble. Everything is clean and well presented. Newly refurbished apartment even came with complimentary hairbrush and swim towels. We have just returned from our 3rd visit and have rebooked for next winter.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Tricia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerBridgette, General Manager at Sandcastles Mooloolaba, responded to this reviewResponded 5 August 2016

Hi Trish and Atha,
Many thanks again for your fabulous review of your stay with us here at Sandcastles Mooloolaba. We really enjoy our Kiwi cousins who make the trip over the ditch to get a piece of winter Sunshine Coast style ! We look forward to see you again next winter - keep warm ... the snow will be gone soon enough :)
Kindest Regards
Bridgette & Charlie

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Reviewed 29 May 2016 via mobile

Firstly I feel terrible I have not found time to review this earlier as we stayed early April on a business/pleasure getaway .

To paint the picture I work in weddings and events and I often discuss with my clients close getaway / honeymoon options - Mooloolaba is right on our doorstep so my husband and I planned an extended weekend to sample what Mooloolaba had to offer .

Firstly I will start by saying what a pleasure it was to meet and be greeted by the lovely Bridgette and Charlie . Bridgette is certainly the hostess with the mostest and was outstanding our entire stay .

We stayed in a One Bedroom Roof Top apartment which was fully self contained and air conditioned . It had magical views that we woke up to daily and perfect for the fact that we could take 30 steps and would be sinking our feet into golden sand and swimming at the beach first thing every morning . Now that is the perfect way to start ones day .

We did view a few of the other rooms which all looked nice and were slightly more refurbished than ours , however for us our room was perfect and offered everything that we needed.

I would certainly recommend this spot to my clients and I look forward to the day I can return myself .

Thanks again and I look forward to seeing you again in the future .

Kind Regards,
Mel and Paul Bond

Date of stay: April 2016
Trip type: Travelled as a couple
Thank Trymel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerBridgette, General Manager at Sandcastles Mooloolaba, responded to this reviewResponded 4 June 2016

Hi Mel and Paul,
What a great review and we certainly appreciate you taking the time to share your stay here at Sandcastles with the world. We know how lucky we are to live in this little piece of paradise and love sharing it with our visitors and guests. It is imperative to us that every person that chooses Sandcastles as their base while in Mooloolaba be made to feel welcome and special we genuinely take pleasure in our guests whether it be for just the night or a week or more.
We are glad you had the time to experience everything Mooloolaba and the Sunshine Coast has to offer - and there is plenty ! We look forward to welcoming you and Paul back anytime !
Regards
Bridgette & Charlie

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Reviewed 15 May 2016

We stayed for 7 nights at the Sandcastles and could not fault the property. The booking process was excellent and the receptionist (Ros?) was a great help with explaining the property and information which secured our reservation.
Bridgettes pre arrival contact with us made our late check in easy and was really appreciated. We found that both Bridgette and Charlie perfect hosts and went that extra mile for not only us but other guests staying there. Friendly and helpful and made us feel special guests for our whole stay.
Apartments serviced daily which was great
Loved the roof top apartment with its stunning views and all day sun. The roof top area had loungers and a table and chairs and exceeded our expectations. Prefect.
The apartment was lovely and clean and had everything we needed to be very comfortable. We didn't spend a lot of time indoors .
We rented a car but didn't really need it as everything was within walking distance
Thank you for making our holiday special. Highly recommend Sandcastles

Room tip: Roof top apartments are wonderful
Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Diane_QT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerBridgette, General Manager at Sandcastles Mooloolaba, responded to this reviewResponded 4 June 2016

Hi Diane,
Thank you so much - we loved having you in the building also. It is a lovely review and we are glad you had a great stay here with us at Sandcastles. With the Sunshine Coast so accessible to Kiwis - it is fabulous to have so many arriving and able to enjoy the delights of Mooloolaba and the Coast. We appreciate you choice of Sandcastles as your base and look forward to welcoming you both back soon.
Regards
Bridgette

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Reviewed 20 April 2016

Not really value for money. Paying over $450 for a one-bedroom standard aparment (2 night stay, Friday and Saturday). Unit needs to be updated, especially their lighting, fresh paint and new carpet. It makes the place looks gloomy...please replace with better lighting so it freshens up the unit. The bed in the bedroom is not very comfy. But sofa in the lounge was good and air con worked very well.
We didn't really have any noise issue as the unit does not face the Surf Club.

Date of stay: March 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank KP1509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerBridgette, General Manager at Sandcastles Mooloolaba, responded to this reviewResponded 21 April 2016

Hi KP1509,
Thanks for taking the time to review your stay here at Sandcastles Mooloolaba
As mentioned often in response to guest reviews, we have 3 apartments in the complex we market as standard and clearly advertise them as older in style and yet to be refurbished. These are priced accordingly and are our budget level apartments and am sorry it was not what you expected - we do offer one bedroom Superior, Deluxe and Rooftop Apartments that have been refurbished. Our pricing is in the mid range for Mooloolaba and are satisfied that our our fully self contained one bedroom apartments, just 30 steps away from the beach and that are serviced daily offer extremely good value for those looking for a beachfront weekend away. Can I ask that you contact me directly to advise which apartment you were allocated as I cannot work out which apartment you stayed in - I will inspect the bed and mood lighting and will happily contact the owner if it requires replacing - All the standard apartments are having some works completed over the next 6 months. Next time you are looking for a beachfront holiday here in Mooloolaba, please phone me direct and we will make sure you are in an apartment that better suits your needs. Many thanks
Bridgette

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