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LAJ

Disappointing and misleading

1.0 of 5 bubblesReviewed 11 Mar 2023
Be wary when booking here. We booked a premium ocean room expecting decent ocean view like front facing apartment photos on website pictures. What we got was a pokey corner balcony with barely any view from any of the living spaces. How this can be advertised and charged at same rate as other rooms is a joke. It didn't help the woman at front desk was in my opinion surly and frankly has no idea how to treat paying guests. We will not be back
Date of stay: March 2023
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Breeze Mooloolaba, Ascend Hotel Collection, responded to this review
Responded 20 Mar 2023
Thank you for taking the time to leave a review of your recent stay with us at Breeze Mooloolaba. We are sorry to hear that we did not meet your expectations on this occasion. The hotel has 2 apartments in the ‘Two Bedroom Premium Ocean View’ room type, one is Front Facing and one is North East Facing. Pictures of both rooms are shown on our website and all third party sites, showing the view from both apartments. The apartment that you were allocated was the North East Facing Apartment on our highest floor, level 10, with extensive views all the way up the coast towards Mount Coolum. We strive to ensure that we meet and exceed our guests expectations and am sorry that we did not do so on this occasion. We would love to have the chance to welcome you back to the Hotel in the future and feel free to contact us directly so we can allocate the best available apartment for you.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (295)
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Traveller rating
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All reviews great location sunshine coast the kitchen across the road mod cons rooms are modern bedroom ocean view washer and dryer cafe strip everything you could possibly need a great stay these apartments short stroll loved our stay undercover parking night stay lovely apartment
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10 - 15 of 295 reviews
Reviewed 4 March 2023 via mobile

Great location, new units, so well appointed with every single thing you need!

Decent balcony, great full kitchen and laundry.

Only down side is the size of the pool but with the ocean across the road you don’t really need it!

Coles is a short flat walk away so you can stock up on supplies.

Room tip: The carpark is tight - snag a street spot if you can!
Date of stay: March 2023
Trip type: Travelled with friends
Thank 800amyw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 February 2023

We booked a partial ocean view. It had now ocean view. The management refused to discount the apartment even though their ad misrepreseneted the view. Make sure you get the higher floors. Otherwise nice place.

Date of stay: December 2022
Thank gordon s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2023 via mobile

Stayed at thus hotel and it is lovely. Well equipped unit with very clean decor. The lifts are also quick. Was very quiet at night which was good. Good location only 5 mins from main section of beach strip. Is located on main road only beach but we were in unit at back so got no noise. Only thing the bed was hard.

Date of stay: January 2023
Trip type: Travelled as a couple
Thank FiveStarPA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 December 2022 via mobile

Easy to park and gain entry, beautiful view of the sunset over the glass house mountains. Convenient to the beach and restaurants. The unit feels new and was clean and had all the comforts of home. Cannot wait to return and stay longer. Book it!

Date of stay: December 2022
Trip type: Travelled as a couple
Thank David W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2022

Beautiful and amazing location. The staff are exception and go above and beyond. The cost is reasonable too and I would 100% recommend staying here over most places in Mooloolaba. I stayed with my family from Hobart and these guys were super helpful with all requests.
You could consider it near luxury :)

Date of stay: July 2022
    • Value
    • Rooms
    • Service
Thank trollofthesouth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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