Awful outdoor balcony setting, mouldy, stained. Small balcony, rusty metal stools. Just Yuck. Complained same day as check in and never heard another word although told 'will speak to General Manager'. Also told 'other units have updated their balcony furniture', well that didn't help our 'luxury' stay. 5 adults and could hardly move on the balcony. On the Esplanade so be aware very noisy, not peaceful at all (but we knew this). 3rd bedroom, not a bedroom as no cupboards to hang or place away clothes, and pull out squeaky sofa bed (we also knew it was a pull out). On the positive, the place was clean enough. I felt the main room sheets weren't crisp enough, the air con kept cutting out, windows didn't open past a few centimetres, so no natural breeze in the bedrooms and kitchen. Mat was stained and there were things under the lounge. The pool on site is so small that if 2 people are in it, you feel like you would be intruding by using it with them. At 2k for 5 nights, it wasn't good enough that I'd ever feel the need to revisit. We've travelled a lot and this unit 503 was just disappointing, mainly due to the balcony space and condition.
214
47
26
5
3
