As with many reviews, we found the service to be very hot and cold. At a venue with this reputation, price and outlook, you would expect the service to be spot on, every time. It is not.
Generally overall though, it is not too bad, just not consistently 5 star.
Service from Karen is very good, some of the other staff may need a little refining, but I am sure they will get there.
However...... we dined at Nu Nu 3 times on our Palm Cove break, and the food is AMAZING....the house cured barramundi is possibly the most exquisite dish I have ever had the pleasure of sampling - silky smooth layers of taste of extraordinary depth. Likewise the smoked reef fish and roe croquettes - very, very good. The salads and side dishes are all treats in themselves - suggest the heart of palm salad.
The pork and curry mains also top notch.
Desserts are absolutely decadent - enjoy !
We also had the set breakfast as part of our package and it was tropical heaven. Great value for $25
The venue is just as stunning in the morning as the evening, and the early fare spectacular. The freshest fruits, and great choices to go with it. I upgraded 1 morning for the crab omelette with pepper broth and it was superb. As expected, coffee was excellent.
If you can see past the odd minor details that may crop up at times from some individual front of house staff, you will enjoy a wondrous dining experience in an amazing setting.
Whilst admittedly on the expensive side, relax and let the food itself be the highlight that it promises to be, and you will not be disappointed.
First class cuisine.
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