I am so dissapointed with our stay at this place (we can't call it a hotel). Upon our arrival we were able to check in and proceeded to go to our room. Our 1st issue was that the AC wasnt working so they acommodate us in another room. Children were exited and we went to the pool. After that we went to the beach which is across the street from the place. We went back to the room and AC wasnt working, bathroom was small and the bathroom sink was cloth.
I called the front desk and no one answer, i went to the front desk and everyhing was closed. I went to the security guard and ask him where was the front desk personal and he response was "we dont have no housekeeper or front desk after 9pm".
So if you want to visit las terrenas, please choose another place.