I do alot of reviews for las terrenas on trip advisor have been to las terrenas twice for a total for 4 weeks. My in laws have been travelling to the area for 6 years. We have been to many of the hotels checking rates and what they have to offer. This hotel put us in a situation were we had to walk away and stay somewhere else. They put us in a room which i believe was less the cost of the room in which we thought we were staying in. They did offer us to switch into the room we wanted in the first place(which we looked at the year prior) at first after 6 nights of staying in the room we didnt want and when we said no beuno they change it to the next day but didnt want to refund us for the time stayed in a smaller room that i believe cost less. It was a terrible start to the vacation and we walked away and stayed somewhere else. Some of the rooms they offer are beautiful and the side of the beach they are on is quieter and nice. But as for cost and costomer service i found that they were terrible and i believe they have lost touch with the reality that the costomer is right. I feel that there arrogance and the manner in which they did business with us made them feel like they had the upper hand and it was you do it our way or lose the money which we had invested in our vacation which we did. Ultimately it is your decision wether you choose to stay here or not and i had to learn the hardway. All i can say in the end is i know there are alot of better deals in las terrenas for people that are staying long term and i hope you dont make the same mistake my family and i did.