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Marisol O

Excelente

5.0 of 5 bubblesReviewed 3 Oct 2020via mobile
Excelente, mi segunda vez y seguire visitandolo. Me encanta el desayuno frente al mar y sus empleados son super agradables.
Excellent my second time and will keep coming. I love breakfast time right at the beach and their friendly staff.
I ❤️ COLIBRI
Date of stay: September 2020
Trip type: Travelled with family
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Playa Colibri, Atención al huésped/Recepción at Playa Colibri Apartments, responded to this review
Responded 6 Mar 2022
Hola Estimada Sra. Marisol

Le agradecemos por la fidelidad con nosotros , siempre un placer recibirlos , nos da gusto saber que disfrutaron de su estancia .

Saludos cordiales

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (399)
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Reviewed 27 January 2020 via mobile

Playa Colibri is a very pretty apartment complex located across a quiet road from one of the nicest stretches of beach in Las Terrenas. Cute, simply furnished units. Some of the 2nd and 3rd floor apartment apartments have views of the ocean and all face a large well-landscaped central garden with pool.

The hotel’s open air restaurant offers a nice buffet breakfast, good lunches and dinner (plus a happy hour perfect for enjoying the sunset). There’re several good restaurants nearby and many more in town (a 15 minute walk or short motorbike ride away). The hotel’s staff are friendly and very helpful.

Date of stay: January 2020
Trip type: Travelled as a couple
1  Thank Wendell D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yury Mabial, Atención al huésped/Recepción at Playa Colibri Apartments, responded to this reviewResponded 9 July 2020

Dear Customer

Thank you very much for the wonderful comments that you give us. It is always a pleasure to have you with us.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2020

Reeption staff lack training how to welcome and treat guests. Not a single smile, hello, welcome in three days, not even an acknoednent of the guest as he passes by time and again.
Average breakfast (except a richer one on Sunday), cold service, pricy.
Mosquitos in the room, noisy staff talking throughout the day in loud voice behind the room.

As you walk in for the first time they put an I.d. ribbon around your wrist, take the payment and hand out a list of possible damages to the various keys and remote controls with specific cost of each item. These are the damages, they say, that you would be liable if... Some welcome.

In summary, not a cordial welcome or further interaction with the reception people. The only curious people are the gardeners and maids.
Yet, the garden is beautiful, the nearby beach with its palm groves most charming, the hotel pool is large and clean.

Date of stay: January 2020
Trip type: Travelled solo
1  Thank yoramb240
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yury M, Director Comercial at Playa Colibri Apartments, responded to this reviewResponded 14 January 2020


Good Morning Mr. Yoram Barouch !

Thank you for your comment, ratings like yours help us improve. We are very sorry for this situation, this does not usually happen, we are always characterized by the attention, we apologize for the bad impression and any other inconvenience caused. We will be investigating in the different departments involved to see what would have happened, ensuring that this will not happen again.

Please accept our apologies for not having lived up to your expectations, waiting your visit to be repeated so we can provide all the required attention.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2020

The distance to the beach is perfect (right across the street)
The staff is friendly and efficient
The beach and bar staff are always friendly and very helpful
The room is very clean, plenty of room and great views of the beach
Food is delicious

Date of stay: December 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank marinapK2824VD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yury Mabial, Atención al huésped/Recepción at Playa Colibri Apartments, responded to this reviewResponded 3 August 2020

Hello Mrs Marina ,

Thank you very much for your rating and comment!

We are glad that you had an enjoyable experience and that we could be a part of it.
We look forward to your next visit!

Best Regards

Yury Mabial


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2020

I just returned from my stay at Hotel Playa Colibri. My experience was excellent. The place is very nice with a country style. Excellent location, beach right across the street, tons of restaurants and convenience stores around. Rooms are spacious, clean, full kitchen included in the apartment, good Internet and amazing hot water. I stayed in a one bedroom with a mezzanine for the second bed. Breakfast served on the beach every day, nice pool, beach towels available. But the best part of all is the people. Everybody there is really nice, friendly and helpful. Special thanks to Aron Vasquez from the front desk who always gave the extra mile to provide us with the best customer service I have ever received. I will definitely come back to this place and I recommend you to visit Hotel Playa Colibri when visiting Las Terrenas.

Date of stay: December 2019
    • Value
    • Cleanliness
    • Service
Thank Yoco14
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yury Mabial, Atención al huésped/Recepción at Playa Colibri Apartments, responded to this reviewResponded 9 July 2020

Hello Dear Customer !

We appreciate you taking the time to provide us with an assessment of your stay. We are happy to know that we have met your expectations, we hope that the visit will be repeated very soon.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2019 via mobile

We decided to walk to playa ballenas to see which accommodation felt good, since it was low season and lots of places felt a bit abandoned. So we ended up staying at Colibri, which had lots of people enjoying themselves (and not only pensionados like at other places in low season). The place is right at the beach, has a nice bar on the beach, the people are really friendly and helpful, breakfast is simple but delicious and the atmosphere is exactly what you expect from an accommodation at the beach: summervibes all over the place. The apartments are large and spacious, with good kitchen equipment (even a blender for a nice smoothie). Best choice on playa ballenas if you ask me.

Date of stay: December 2019
Trip type: Travelled as a couple
Thank Sannevanderes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yury Mabial, Atención al huésped/Recepción at Playa Colibri Apartments, responded to this reviewResponded 3 August 2020

Hello Dear Mrs

We greatly appreciate your comments and ranking. It is a pleasure to know that you enjoyed your stay and our services.


We look forward to accommodating you in the future.

Sincerely,

Yury Mabial

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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