Reeption staff lack training how to welcome and treat guests. Not a single smile, hello, welcome in three days, not even an acknoednent of the guest as he passes by time and again.
Average breakfast (except a richer one on Sunday), cold service, pricy.
Mosquitos in the room, noisy staff talking throughout the day in loud voice behind the room.
As you walk in for the first time they put an I.d. ribbon around your wrist, take the payment and hand out a list of possible damages to the various keys and remote controls with specific cost of each item. These are the damages, they say, that you would be liable if... Some welcome.
In summary, not a cordial welcome or further interaction with the reception people. The only curious people are the gardeners and maids.
Yet, the garden is beautiful, the nearby beach with its palm groves most charming, the hotel pool is large and clean.