This is not five stars, but a star above seven . Beautiful and well-maintained executive apartment around Coolum Beach. We ( the family with a baby) stayed here for over five days and enjoyed the scenary and the environment tremendously. The reception Staff are par excellence.
Thankyou for your wonderful review of our property. We love being that little bit out of the hustle of Coolum. glad our staff were excellent.
We loved our time at The Point once again, thank you. The reception staff are always warm and welcoming. We have stayed in several of the apartments now and each one is well equipped and always clean. If any maintenance issue arises, we always find the staff address the issue promptly and courteously. Even though the main part of Coolum is within walking distance, albiet a long one, we always feel we are enough away from the business strip to enjoy a quieter side of Coolum. I love the little secluded beach very close by, a piece of paradise. The views from all the apartments we have stayed in have been spectacular and each have generous balconies to sit and enjoy them. We would never consider staying elsewhere in Coolum.
Thank you for your review, very appreciated. We hope to see you again when you visit next.
Great stay once again. It was as good as our first stay. We had a villa with a view of the ocean, style and comfort befitting of an ocean setting, with everything we needed. The service was excellent, friendly and welcoming. We'll definitely be going back for a third visit.
Thank you for your feedback. so happy that your villa delivered your requests. Look forward to seeing you when next you visit.
We stayed in a 2 bedroom Villa and it succeeded all our needs, clean, tidy, great views, 2 pools, quiet and foxtel!
The spa bath was amazing and a lovely way to
End the day with a glass of bubbles!
We will be back for sure, really impressed snd would highly recommend staying here.
Thank you for your review. We also love our amazing views, glad you enjoyed your stay and look forward to welcoming you back.
Don’t ever book with these people. The talk the talk but don’t walk the walk. I booked a 3 bedroom executive villa for the Easter break with my family and got a 3 bedroom standard villa instead for the same price. (Number 28). When asked about this I was told there must have been miss communication. My booking specifically state a 3 bed exec and was told by Deb that it was only 20 stairs to one open plan living area. We ended up with 2 flights of stairs with bedrooms on one level and living area on another. This was a catastrophe as my wife had 2 knee replacements and was confined to one area most of the time.
In addition I booked and paid for a 2 burner BBQ and was given a one burner hotplate!! When I enquire about this they said they don’t know as this is what they have and I would be refunded. We are only hoping. To make up for this we were given a bottle of complimentary wine. Needless to say we could not use the BBQ at all and it was just taking up space on the balcony where there were a cheap set of plastic outside table and chairs. The main bedroom had 2 single beds push together to attempt to make a queen bed. Needless to say the bedding didn’t fit.
The place is VERY dirty. Dead bugs and dust on top of the fridge where we were suppose to find the WiFi password. This was located on the microwave as the top of the fridge was obviously to dirty to put something on. Both main bedroom and family toilet seats are loose. Lots of dirt under the beds show that the place is not maintained properly.
Would I recommend The Point Coolum Beach?
NO !!
Thanks so much for your feedback, NeelsH. We are so sorry that we did not meet your expectations during your stay. We regret that prior to your arrival a maintenance issue in the villa we originally discussed with you meant that we had to relocate you to an alternative villa at the last minute. We should have called to inform you and are sorry for not doing so. We were conscious of your many requests and so moved you to the section of the complex with the best views of the coastline, thinking this might improve your stay. However in doing so, we apologise for overlooking your request for a single level property and are sorry that the internal stairs affected the enjoyment of your stay. We do not have a 'standard' category of 3 bed villa, although based on your comments and your dissatisfaction with the type of property chosen we can understand why you may feel it was not the calibre of property you were expecting. We appreciate your comments and are sorry that we clearly missed the mark on thsi occasion. We hope that the other parts of your holiday we more memorable and that you otherwise enjoyed your visit to the Sunshine Coast.
