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Whittakb
Auckland, New Zealand

So easy, clean and comfortable.

5.0 of 5 bubblesReviewed 27 Nov 2016via mobile
We booked this one nighter as we were travelling down to Queenstown. It was immaculately clean and very easy to find and check in. Sheelagh was very professional and friendly. Really recommend the place.
Date of stay: November 2016
Trip type: Travelled as a couple
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shorty27, Manager at Arrowtown Viking Lodge Motel, responded to this review
Responded 1 Dec 2016
Thank you so much for your positive feed back, our aim is to make your stay as comfortable and pleasurable as possible.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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11 - 16 of 52 reviews
Reviewed 23 November 2016

We were two couples who stayed here in November 2016 for three nights - we had an A frame cottage (No. 2) - this was a two storey unit - upstairs consisted of three beds - one double and two singles. Downstairs had a separate bedroom with a queen sized bedroom. We also had a complete kitchen - fridge, microwave, stove etc. you get the idea - see the photos

We had a separate laundry/bathroom with a washing machine and a separate walk in shower and toilet.

The shower was OK for us but I could see for larger people it could be a bit of a squeeze.

We also had a lounge room with two sofas. We also had a large screen TV with Sky available (free to air TV in NZ is woeful).

We had Wifi also - and for us this worked OK we found no problems with it - it worked OK on our tablet

Firstly yes the décor is a little dated - 1980"s NZ style but it was OK - all clean, neat and tidy.

The owners/managers were more than friendly (typical NZ - the people are very friendly)

Yes the driveway to our unit was a little tight - but for someone with a drivers licence this should not be a problem

The park had various facilities - and was very quiet at night - no noise at all

If you are dismayed at the prices for accommodation in Queenstown then the Viking Lodge at Arrowtown is more than a suitable alternative at a reasonable price - the price for our unit on a nightly basis was far cheaper than the a nights accommodation in Queenstown ( 2 people - 2 rooms) - so give it a go and forgive the 1980's NZ décor (must have been popular then). All in all we had a great time here - the driving time to Queenstown was about 20 minutes or so depending on how you drive

Room tip: All the units are reasonably quiet
Date of stay: November 2016
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank George B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shorty27, Manager at Arrowtown Viking Lodge Motel, responded to this reviewResponded 2 December 2016

Thanks George, your positive comments are really appreciated, and we are very happy you enjoyed your stay with us.
Hope to see you again some time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2016

I have seen in an article that this motel has four and a half stars.
It either needs a complete refurbishment or demolish and start again.
I have been told the units are privately owned and a Manager is on site. She appears to work hard but owners do not want to spend money.
A lingering smell, holes on the stairs carpet and lighting so bad it was impossible to read.

Date of stay: March 2016
Trip type: Travelled as a couple
1  Thank PMR1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shorty27, Manager at Arrowtown Viking Lodge Motel, responded to this reviewResponded 3 June 2016

Thank you for your thoughts on Arrowtown Viking Lodge Motel, the fact you were undoubtedly disappointed is to say the least, upsetting for us.
We have never pretended to be a 4.5 star motel and are qualmark rated "3.5 stars", yes the carpet on the stairs is worn but hardly in holes and is due for replacement during the off season this year.
Lighting.... we were using low energy bulbs as part of our sustainable energy vision, but have now replaced them with LED bulbs which have made difference.
Unfortunately, sometimes there are lingering cooking smells left by previous guests we do our best to eliminate them, but obviously in this instance we didn't succeed, possibly, if we had been informed we could have offered an alternative unit.
My apologies for your disappointment.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2016

Quite a quaint little place with separate freestanding units.Heating was great and facilities good however the lounges in the room were a bit ancient and sagging and water pressure very poor but overall we would stay there again.
Access from street was very narrow caused by cars in other units parking and partially blocking access to our unit.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank sullo1937
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shorty27, Owner at Arrowtown Viking Lodge Motel, responded to this reviewResponded 3 June 2016

I am pleased you will come and stay again, and apologise for the of lack water pressure, now it has been brought to our attention we will endeavour to fix it.
The lounge suite is starting to lose its firmness and is due to be replaced.
Visitors to other guests and units is a problem that is difficult to address as they forget there are other vehicles using the driveway, and some 4x wheel drives are very large machines.
We look forward to maybe seeing you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2016

Staff were friendly and accommodating but we were quite disappointed with our stay. There is not much room for parking and at one time our rental car brushed a hedge completely down one side so we could get past another patrons parked and unattended car. The shower is very small and being 6 foot tall and broad shouldered it was very hard to shower. Finally the internet was near non existent. We were given access for 4 devices and we could barely connect to the internet and when we did it dropped out or was so slow it would take minutes to load each webpage.

Date of stay: April 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank thebellsAU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shorty27, Manager at Arrowtown Viking Lodge Motel, responded to this reviewResponded 3 June 2016

Thank you for your comments about our friendly staff, but sorry you were disappointed in your stay with us.
Sometimes we have guests who have visitors, and the extra cars can be a problem especially as they usually haven't been asked to take other guest vehicles into consideration when parking.
Arrowtown has had a very busy summer and there has been hundreds if not thousands of extra people in town, which puts a huge stress on the availability of internet and WiFi, we have upgraded to VDSL which is as good as we can get in this area, but it is always a work in progress.

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Reviewed 24 March 2016

The place itself is not super flash but if you are wanting a comfortable place this is it we loved it spent 7 days there and the lady running the place was massively helpful and went out of her way with extra things we needed.

Date of stay: March 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank yukich1962
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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