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Juliette Y
Tauranga, New Zealand

We love a good boutique hotel - and this one is it

5.0 of 5 bubblesReviewed 14 Oct 2022
f you want to be based in Arrowtown (with or without a car) the location of this hotel is a ten. The manager Victoria is helpful and welcoming, she is bound to suggest tips to help you enjoy your stay as much as possible. Breakfast has to be the best breakfast we have ever had in a hotel. We are fussy travelers and this hotel ticked all the boxes for us to recommend to friends.
Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviews (36)
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5 - 10 of 36 reviews
Reviewed 10 February 2022

The hotel only caters for adults and has only five rooms . The rooms are spacious with a comfortable living area and large ensuite with bath and shower.
The breakfasts were excellent and taken in the adjacent dining room that includes a comfortable lounge area.
The manager, Victoria couldn't have done more for us, nothing was too much trouble.
The hotel is a short, pleasant walk from Arrowtown where we experiences a couple of excellent restaurants and with Queenstown about a 15 minute drive away good restaurants abound.

Date of stay: February 2022
Thank Trip49172987153
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 July 2021

We stayed 4 nights and were absolutely delighted with Arrowtown House. The room was large, comfortably and tastefully furnished, the bathroom featured a large shower with oodles of instant hot water The smart TV was excellent (love that Netflix) with free WIFI as a bonus, and the king sized bed was just wonderful!!

Victoria (the Hotel Manager) served a sumptuous breakfast each day, and Steve the barista brought superb coffees. A bird feeding station in the tree right beside the dining room featured tui each day - so very close!

Victoria & Steve were both super friendly and went out out their way to help whenever we asked.

Highly recommended.

Date of stay: June 2021
    • Service
Thank 339kingsleyl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Victoria Tovey, General Manager at Arrowtown House Boutique Hotel, responded to this reviewResponded 18 July 2021

Kingsley & Jules,

Thankyou so much for such an excellent review. We had a great time looking after you and the rest of your party.
We are running with a 'pay for two, stay for three night' special in August and September...come and see us again. We would love to host you again sometime soon.
Stay safe out there. Book directly on our website!

Thanks again Kingsley.

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Reviewed 11 March 2020 via mobile

Spent three nights at this beautiful location. Food was delivered to your room every morning. The beds were the most comfortable out whole trip and there was a lovely patio to rest. Free washer and dryer!!! We loved the town and Cathy and Jason provided advice on where to eat, best hiking trails and even where to pan for gold. They had everything from umbrellas, hiking maps, contacts for guides and even the tools to pan! Can not recommend higher. Arrowtown was fun and it was just a short walk to all the shops and restaurants.

Date of stay: March 2020
Trip type: Travelled as a couple
Thank Hmb22233
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cathy Scarlet, Owner at Arrowtown House Boutique Hotel, responded to this reviewResponded 13 March 2020

Thank you for your kind words!
As always we enjoy what we do and love meeting folk from all over the world. It always gives us a thrill when we read wonderful reviews, and to know we got it right!
Hope to see you back some day!, maybe you will stay a month next time! ;-)
Cathy and Jason

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Reviewed 8 March 2020 via mobile

Cathy and Jason provided us with a near perfect 3 night stay in Arrowtown.
The room, facilities, cleanliness, breakfasts and welcome were hard to fault. The homemade cake available every afternoon when we came back from our daily exertions was very welcome too.
They provided us with top tips of places to eat and drink as well as activities and treks to do.
Thank you very much.

Date of stay: March 2020
Trip type: Travelled as a couple
Thank Q8229TEdc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cathy Scarlet, Owner at Arrowtown House Boutique Hotel, responded to this reviewResponded 9 March 2020

Many thanks for your kind words!
We are always delighted to hear such lovely positive reviews. As always we enjoy hosting and contributing to your happy holiday memories.
Best wishes
Cathy and Jason

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Reviewed 9 February 2020

We recently had two nights at this lovely boutique accommodation and were super-impressed. Our hosts were friendly and helpful and our room (no. 47) superb; spacious, stylish, clean, and well-appointed. The bathroom had both a bath and a walk-in shower and an adjacent space had a washer and a dryer. There was also a pleasant outside verandah with garden. A high-quality breakfast was served in our room. And the location was excllent, literally a two or three minute walk to Arrowtown's main street. We'd certainly be happy with a repeat visit. Highly recommended.

Date of stay: February 2020
    • Value
    • Location
    • Service
6  Thank AllanJGJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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