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“Quiet and compact”
other travellers have booked this property

Review of The Secret Garden

New Kitchenette
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New Kitchenette
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Average
3 reviews
New Kitchenette
VIEW FROM BEDROOM
TOILET & WASHBOWL
WARDROBES
BEDROOM
BEDROOM AREA
STUDIO
STUDIO
Out side garden & deck area
TORBAY BEACH 19/4/2015
LONG BAY 19/4/2015
RESTAURANTS BROWNS BAY
RESTAURANTS BROWNS BAY
BROWNS BAY AUTUMN  DAY
ONE OF THE LOCALS
LAZY DAYS
RANGITOTO VOLCANO  ROSE UP OUT OF THE SEA 600 YEARS AGO
CHILDRENS PLAY AREA BROWNS BAY
BROWNS BAY PLAZA
VIEW FROM THE TOP OF OUR STREET
YOU CAN BOOK A DAY TRIP ON THIS BOAT FROM AUCKLAND
LOCAL BEACH 19/4/2015
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Overview
Condo/Apartment -
Studio, 1 Bathroom, Sleeps 2
Browns Bay, North Shore, North Island

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
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English first
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Any
English first
Brimac211
Perth, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Compact but clean and well appointed”
Reviewed 11 April 2016 for a stay in March 2016
1
person found this review helpful

Bob and Carol were very accommodating. The unit fairly small but well presented and very clean. We stayed 17 nights and it was a great base for us.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_44_m...
Milton Keynes
Level 5 Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Quiet and compact”
Reviewed 24 August 2015 for a stay in August 2015

I stayed for 8 nights in August while I was visiting my daughter who is living in Browns Bay which is about half an hours walk away. The arrangements for my stay were dealt with very quickly with fast responses to every query. The accommodation itself is attached to the owners house but has a separate side entrance so there is little disturbance or noise. The room is compact but everything you could need is in place and when I arrived it was very clean. The bed was comfortable and thankfully had an electric under-blanket as some of the nights were cold. There is a wall heater to keep off the chill and a fan heater that was very useful to quickly warm the room up when I had been out all day and arrived back late in the evening.

The kitchenette has a microwave, a toaster, kettle and a small electric oven / hob combo which covered the basics but it's not somewhere where you would look to rustle up a gourmet meal as there is little space. All cutlery and crockery was provided and was in a good condition. There is an outside veranda with a table and chairs overlooking a colourful garden which is probably very pleasant in the warmer weather.

Although there are shops within 20 minutes walk and there is a local bus service which will eventually get you into Auckland, it is best to have a car to get around.

In summary it was perfect for my needs and great value for money. I'll certainly consider booking again if I'm travelling on my own.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The bed was very comfortable
Liked least: The very small wc
Travelling group: Solo Traveller
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Sep 2015
Hi Bob & Carol here sorry we missed you as we were overseas
thanks for the good review,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
fish_fing...
Oxford
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Reasonable accommodation but could have been better.”
Reviewed 9 August 2015 for a stay in July 2015
1
person found this review helpful

Stayed here for a few weeks recently. The owners, who live in the adjoining house, are really nice and very hospitable and arranged for a friend to pick me up from the airport for a few quid with a quick tour of the city centre and a stop-off for some shopping on the way to the accommodation. It's quite small and located in a quiet residential area so great for a good night's sleep but a bit of a walk to nearby shops - probably far more convenient to have a car. As far as I could tell there was everything you'd need for staying a while such as kitchen things, hot shower, internet, TV, clean towels/linen and a comfy bed.

There was one main aspect stopping me giving a better score; it would have been so much nicer if the place had had a thorough clean throughout prior to arrival (e.g. no spiders webs, no dust, bits and hairs anywhere, cleanliness behind and under things and in corners). There was also an occasional cockroach encountered during the stay but I understand that it isn't unusual in these parts so perhaps inevitable they're going to pop up now and then, but an unwelcome sight nonetheless.

As I was staying during the winter there were some quite cold nights and the property can get chilly so the heaters needed to be on quite a bit. For such occasions it would have been nice to have had a second, quieter heater to use overnight to compliment the wall heater.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Service
Liked best: Quiet
Liked least: Unclean
Travelling group: Solo Traveller
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Aug 2015
Slightly dissapointed with the review, cleanliness is of paramount importance to us
The room was freshly decorated & a new carpet over winter before this guest arrived.
The customer booked for 14 days & then decided to stay for another 15days?
As for the insects the unit is in a sub tropical garden
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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