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Colgate Games

Review of Amici Motel
5.0 of 5 bubblesReviewed 10 Jan 2017via mobile
Excellent experience. Executive 2 bedroom room was spacious and well set out. Great to have separate shower and toilet. Nice and quiet motel with pool for those hot days. Very friendly and helpful staff.
Date of stay: January 2017
Trip type: Travelled with family
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4 - 9 of 174 reviews
Reviewed 3 January 2017

Amici has clean units and is managed by a very helpful manager & friendly housekeepers.
Pool is available for your family to spend the afternoon.
Very convenient to Splash Planet and Te Mata Peak.
Good place to stay even if you are going to Napier.
I recommend this to family who are budget- conscious

Date of stay: January 2017
Trip type: Travelled with family
1  Thank FPinpin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 November 2016 via mobile

Our room was not great. Smelt of smoke an floor was sticky to walk on. Wardrobe doors fell off. Towel handrail fell off an hot tap in bathroom also came off.
Room is run down an in need of tlc.
Beds were comfy an clean.
We were told there was a mix up of rooms so the one we had requested was given out to someone else.
Apparently there were 3 other families with the same surname that had booked in last weekend an the rate we were confirmed was at least $35 cheaper.

Date of stay: November 2016
Trip type: Travelled with family
Thank 10eyes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BecPearce, Manager at Amici Motel, responded to this reviewResponded 2 December 2016

Hi
Sorry about your stay I was away on Holiday this week and I know the Girls did there best to make your stay comfortable,
Thank you for the Review
Marlene

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2016

The room was spacious, clean and well stocked. The beds were comfortable. No street noise because we were down the back. The site is very easy to Hasdtings city. Reception were helpful. Would definitely stay again.

Room tip: Ask for room at the rear of the complex.
Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank PaulineD730
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 November 2016

A lovely clean,spacious unit with all the little extra's ie: tissues, hand-wash, body lotion etc, that you don't often get for this price - would stay here again. Free wifi. Possibly the only negatives are washing your dishes in the handbasin and unit numbers not clear - hubby tried to unlock neighbours unit!!

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jayne P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 November 2016

We stayed here last year for the Art deco festival in Feb and was pleased with everything so we booked again when we got back home for next years visit only to receive an email from Amici motel in May/June to advise our booking had been cancelled, only when I called booking.com was I given an explanation(after they called the motel) that they had sold the property and just cancelled all bookings even booking .com had not been advised of the sale and cancellation of other booking made through them but I now see from various booking websites that the motel is still operating and taking bookings, was this just a ploy to cancel existing bookings and increasing the rates, surely if the property had been sold any existing bookings would be a bonus to any new purchaser and those bookings have the rates pre booked honoured

Date of stay: February 2016
Trip type: Travelled as a couple
1  Thank Christine_Render
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BecPearce, Manager at Amici Motel, responded to this reviewResponded 9 November 2016

Morning Christine,
Yes we are very sorry for this but we would like to explain,Yes it has been sold and we were told by the new owner that we were to stop bookings end of Jan,
So this took place,The new owner has now put back his plans an extra month to try and help Hawkes Bay with accommodation in busy Feb ,So as of 20th of Feb 2017 ,no one can book as the complex is not operating as a motel,
We are very sorry for this and we are hoping you have accommodation,If not
Please feel free to phone me to discuss,
Just sometimes these sorts of things are out of our control and we needed to give guests enough time to get sorted,
Regards
Marlene

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