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TeriannMT

Good customer service

4.0 of 5 bubblesReviewed 17 Jul 2020via mobile
We had to travel to Hastings for a family emergency and the owner / manager was fantastic and he got us sorted with a room straightaway and was pleasant to deal with. The room was tidy and blankets were warm and suitable for a budget-friendly overnight stay.
Date of stay: July 2020
Trip type: Travelled with family
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3 - 8 of 47 reviews
Reviewed 8 February 2020 via mobile

If youre looking for a cheap base to stay when in Hastings this place works. Its walking distance to Frimley Park if you have kids, 2 minute drive to supermarkets and fast food joints and 15 to 20 minutes to Napier.

Yes the rooms are older but 2 bedroom unit is good for families like mine and provide everything you need. Complex also has a pool which was great on the hot days we had while there.

One downside is the rooms do get very warm and all fans need to run flat out to cool you and the unit down.

Date of stay: February 2020
Trip type: Travelled with family
Thank family_antics
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2019

Frimley Lodge Motel is a simple motor lodge, perfect for a clean, simple place to sleep passing through, but not much more. Pulling in, you feel like you're in a parking lot. Each room opens on the pavement with chairs and ashtrays provided outside. It was surprisingly nice inside, with a big comfy bed, a few chairs, kitchenette for morning hot drinks, a TV, and clean bathroom.

Check-in was a breeze with a friendly desk person. The place was surprisingly quiet being close to the road. Other guests were also respectful, as there was a big construction crew taking up a few rooms. Parking was convenient and included. It's not close to anything walking, so you'll want to drive around. For the price and cleanliness, we were happy staying here.

Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
Thank vegates
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 February 2019

We stayed in a double bedroom unit. The lady who was minding the hotel while the owner was away was lovely and voluntarily washed the kitchen pink velvet chairs that were badly in need of it.

There was paint chipped on the window frames; the basin in the bathroom had a warped side and was coming away from the side of the vanity unit. Carpet was a bit stained. The beds were comfortable and clean but the overall impression is our motel room was tired and they need attention. We weren't the only ones staying there who thought this.

Free WIFI was available but we had to obtain a different password for each day from reception. We were not told the WIFI password at check-in.

The hotel sign was never it up at night time so it was difficult to find when returning at night.

Our preference is to try a different motel/hotel option if there is a next time.

Date of stay: February 2019
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
2  Thank havachatkiwi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 February 2019 via mobile

We didn't get off to the best start as were asked for payment at check in. We had paid months before when we booked. The lady wasn't very friendly and said that she would get the manager to deal with it. We found proof (booking confirmation and transaction details on banking) and went back to the manager, who said straight away that he knew it was paid. It would have been nice if someone had apologised for the confusion and stopped us from stressing!
Anyway, the room had everything we needed, and more. It was lovely.
We did get a bit worried about the 2 different groups that were getting louder with each bottle, but it suddenly stopped and we assumed that the manager spoke to them.
The only real negative was the check-in experience, everything else was great. Thank you.

Date of stay: February 2019
Trip type: Travelled as a couple
Thank clp_0711
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 November 2018 via mobile

This motel has friendly hosts check in was hassle free, the room is basic,but is clean, comfortable beds, and a excellent shower, all anyone needs, have stayed at more expensive motels that don’t have these three basic requirements.
Room is quiet ,would I stay again,Yes I would.Good value for the tariff charged .

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Keith W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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