We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Extensive menu”
Review of Off The Track

Off The Track
Ranked #2 of 104 Restaurants in Hastings
Certificate of Excellence
Price range: US$8 - US$38
Cuisines: European
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Off The Track - The regions best Havelock North Restaurant & Licensed Café - is the perfect retreat for a casual meal, a drink with friends or a delicious coffee. We offer a wide range of dishes to suit all tastes and budgets – including our ever popular breakfast menu, starters and snacks for smaller appetites and a just for kids menu.
Reviewed 16 July 2017

We dinned here with a large group for lunch. Extensive menu. All the food came out at the same time. Very good service. Warm on a very cold day. All the staff very pleasant and helpful. Food nicely presented. Would happily dine here again. The restaurant is modern and spacious.

Date of visit: July 2017
    • Value
    • Service
    • Food
Thank Rachel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (564)
Traveller rating
Traveller type
Time of year
Language

153 - 157 of 564 reviews

Reviewed 14 July 2017

Party of 13. Spent damn near 1K on food & drinks. Shut down & practically kicked out @ 9PM on a Saturday night! Granted there was a certain game the majority of the nation wanted to watch (Lions v's All Blacks) however, when booking we were TOLD when to be there (7PM) as there was already a large group booking beforehand.
From the moment we were seated we were rushed to order, had to chase staff for drinks & basically put in a corner & ignored.
The waiters attitude didn't help either. Snarky comments in front of paying customers. Banging furniture around while our crew finished up.
The food though priced on the higher side, was outstanding! Of course my man HAD to give the 'Flinstone' steak a go. He's picky when it comes to steak & the chef got it perfect, as was mine. Dessert was again pricey & the serving small, but was nice.
Overall based on this experience, not sure if I would return. The place is out of our way & we can get steak just as good & certainly better service elsewhere!!

Date of visit: July 2017
    • Value
    • Service
    • Food
Thank karangaroas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OffTheTrackHB, Owner at Off The Track, responded to this reviewResponded 15 July 2017

Thank you for your review.
I'm pleased the food hit the spot I'm certainly not pleased about the way your group felt rushed.
We here at OTT focus on great food and service and when one lets the other down it reflects on us all. I will be talking to the manager that was on that night as he had no place to rush your group (regardless of the game) and resetting is a normal part of our night but it certainly should not interfere with any other diners in the restaurant.
Thank you for taking the time to bring this to my attention and we hope in future this would not happen again.
Cheers
Rob

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2017

One of the nicest restaurants we have been to.Not cheep but excellent food.lovely grounds and very friendly staff.Great area for the kids .Easy to find on the main road to Havelock North.top variety of local wines.A very nice place to have a great meal in a lovely location,

Date of visit: April 2017
    • Value
    • Service
    • Food
Thank Barry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile

We enjoyed our first visit today even though it's 7 degrees outside! Great service and a wide selection of choices of both food and wines. Very happy with our steaks and burgers! Will be visiting again. The restaurant is large with generous views out onto a lovely outdoor space.

Date of visit: July 2017
Thank FrancesM1537
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017 via mobile

I have been to Off the Track several times, always had great , freindly service, food is really nice & great selection. Great place to take children, great play area for them so adults can have time out to eat their dinner and enjoy a drink.

Date of visit: February 2017
Thank Willy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Off The Track also viewed

 
Havelock North, Hawke's Bay Region
 
Hastings, Hawke's Bay Region
Havelock North, Hawke's Bay Region
 

Been to Off The Track? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing