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Marytc
Traverse City, Michigan

Disappointing

3.0 of 5 bubblesReviewed 1 Mar 2023
I just spent two nights at Sails. I’ve decided to write this review because I was very disappointed and booked this hotel based on the rave reviews on TA. I want other TA members to see another point of view.

First the good: Neat and clean, nicely stocked kitchenette (although I doubt most people will be cooking), close to a walking trail and not far from the city center.

Now the bad and these were deal killers for me: Lots of road noise. It is located on a very busy road. I didn’t sleep at all the first night as traffic was non-stop. The room is very small and dimly lit so it felt claustrophobic to me, and I was by myself. The windows couldn’t be left open because then the road noise was even worse. To get any light in the bathroom, the fan had to run which was annoying and it still wasn’t bright in there.

This facility doesn’t have much to offer except clean rooms IMO. I hesitate to write a review like this, but I read these reviews and always appreciate an honest opinion on the accommodation.
Date of stay: March 2023
Trip type: Travelled solo
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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    Reviews (1,023)
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    All reviews nespresso machine comfortable bed new zealand great shower guest laundry the kitchen trafalgar street one bedroom apartment the ground floor short stroll stayed here for nights a great place to stay city centre road noise an easy walk friendly hosts motel
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    22 - 27 of 1,023 reviews
    Reviewed 2 March 2023

    My wife and I stayed at Sails for two nights in February 2023. We had a very enjoyable stay. Our unit was quite large, clean and very comfortable. The motel is conveniently located to the cbd, only a 10 min walk. There is a restaurant and bar on the way. We thoroughly enjoyed our stay. Our hosts were lovely and full of information about things to do and see. It is across the road from a large stadium where sport and entertainment occur. Might pay to check if any noisy concerts etc are on when booking.

    Date of stay: February 2023
      • Location
      • Rooms
      • Service
    Thank Warfield21
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 23 February 2023 via mobile

    I read them but rarely review anything. , however these rooms were so spacious, modern, nicely appointed & beautiful that I feel its wrong to stay silent.

    The overall experience was extraordinary with all the extra help, advice & care from the couple who own/manage it. Their suggestions led to great outings through Gentile Cycle & Kiwi Adventures & SeaShuttle’s coordinated bus pickup to boat to Abel Tasman National Park made for seamless transfers. I was traveling solo so didn’t rent a car to drive & park at Kaiteriteri or Motueka or Collingwood where the boats operators for drops in Able Tasman leave from.

    The sheet linens & bedding were extra fine. Everything you could want to cook with was in the nice, new, modern kitchen sideboard area. There was Nespresso machine & pods as well as coffee & a press coffee pot. A/c, windows that open & beautiful shutters on windows as well as blackout curtain in the large living room area. Huge screen TV in both rooms (I didnt watch anything). A really nice big bathroom with a beautiful tiled shower & quality fixtures.
    Lots of closets, cabinet space & bench for luggage & floor space for yoga.

    Bravo to the property!

    My 4 night stay was great.

    Room tip: Some road sounds. I did close my windows at night to reduce the sound.
    Date of stay: February 2023
    Trip type: Travelled solo
    Thank cosmomom22
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 20 February 2023

    Unfortunately, we only had one night here. The hostess was incredible friendly and our room was very modern and extremely clean. It is about a 10 minute walk into the heart of downtown and a number of restaurants. The rooms are a bit small, but have great furnishings.

    Date of stay: January 2023
      • Rooms
      • Cleanliness
      • Service
    Thank aaronh330
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 16 February 2023 via mobile

    A fabulous experience, the quality of the accommodation is excellent – especially the one bed apt we stayed in, which comes with Netflix on a wide TV.

    However, it’s the helpfulness and kindness of Cherie which really sets this apart, she was so helpful, providing all sorts of cables and adapters that I needed.

    We were sad to leave, it was a great stay.

    Highly recommended.

    Date of stay: February 2023
    Trip type: Travelled as a couple
    Thank 717simonc
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 14 February 2023

    Rooms at Sails were lovely - we had a one bedroom for couple nights then an executive suite. Spotless, roomy and very well equipped. Our hosts were fabulous too, extrememly helpful.
    Can't give it five stars because its on a noisy corner and the we found the traffic noise intrusive. Didn't disturb our sleep as the traffic dies down overnight but gets going around 7am. So if you are noise senstive this is not the hotel for you. Otherwise no hesitation.

    Room tip: Dont stay in Room 103 if you are noise sensitive - its right on the corner and gets noise from both roads.
    Date of stay: February 2023
      • Location
      • Rooms
      • Service
    Thank DSLOZ
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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