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“surprise treat”

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The Prince Albert Backpackers
Certificate of Excellence
Perth, Australia
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“surprise treat”
Reviewed 28 March 2016

The title 'backpackers" can conjure up a negative image so what a surprise this hotel was. Clean, quiet in a nice locality. The multi taskers, Mike and Greg, were delightful, efficient and helpful. Our room had an on suite; fresh linen and spotlessly clean and the breakfast was generous. The back packer section is situated at the rear of the hotel but house rules abounded and it was a very quiet overnight . Nice walks abound. Can recommend this place for all ages.

Room Tip: upstairs for those with healthy knees, but this general location is so quiet I would imagine anywher...
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  • Stayed March 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank barb d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

Traveller rating
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12
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4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Ontario
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 February 2016

We stayed only one nigh at Prince Albert and I say that sadly. We had a lovely room in a good location with great facilities. We wish that we had had more time to enjoy the pub and the outdoor patio. I have no hesitation about recommending the Prince Albert.

  • Stayed January 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ClearKawartha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
729 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 26 February 2016

The room with its en suite and the facilities are all really nice and it's close to walk to town, with plenty of parking. Great to get free breakfast too. The only thing that spoilt it was AI was not lucky with my dorm mates who thought it was ok to talk at any time of day or night

Stayed February 2016
Helpful?
Thank jmm73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 February 2016 via mobile

Truly a great bang for your buck! Clean rooms, clean bathrooms, excellent WiFi, generous breakfast and a late check out - what more could you want as a traveler? The hosts were very accommodating and even helped us find accommodation for the next night when they were booked.

Stayed February 2016
Helpful?
Thank Corie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 February 2016

My friend and I chose Prince Albert because of the great reviews about service, and were surprised to have a very different experience. We found the owner was incredibly rude towards us. When we arrived mid-morning the owner seemed a bit grumpy and tired, and not very keen to interact with us. When we returned early eve to move into our rooms, we asked what room we were in and were told "Room 5, like I told you" in an annoyed tone. We went out for dinner and returned at 9.45pm. The front door was locked. We hadn't been given any instructions and could see the owner inside, so knocked. When the owner came to the door he said in an annoyed tone that he'd told us to come in the back way. When we said he hadn't told us he proceeded to argue with us, saying he tells everyone this, and something like "oh yes, just like I didn't tell you it was room 5." When we asserted that he didn't tell us he continued to argue with us. I eventually said "No you didn't tell us, and why are you arguing with us!". We couldn't believe it. Even if we had both somehow blanked on him telling us, it's hardly normal to argue so aggressively with customers. It was late at night so we stayed. We knew he had advised the breakfast time in the morning, and both thought he'd said until 10am, but couldn't remember for sure. We checked the info on the wall of our room but it said that breakfast times vary. We certainly weren't going to check with him! We arrived for breakfast at 9.10am. We could see a waffle maker and some cereal. My friend politely asked the owner whether it was make your own waffles (this was after she had said "hello" in a friendly way a couple of times and he'd ignored her). He completely lost it at this point, saying he told us breakfast finished at 9am, that he'd also told us the room number and night entrance, that we don't listen - "just yabba, yabba, yabba" - he actually motioned with his hand like a talking puppet while saying this! He said he says the same things to every guest and wouldn't forget. I said he had seemed very tired when we arrived. He said, as though it was our fault, "Yeah I am tired, I'm tired every day!". I told him he was being very rude and he said that I was the one who had snapped the previous night and "I am this close to kicking you girls out". He then told us we had until 11am to pack our bags and he would give us a refund and help us find another hostel. We returned to our room, organised alternative accommodation, and left. When we returned downstairs we did get a refund, and he even offered to order us a taxi, but he was being very cold about it all. We couldn't believe we had been kicked out of a hostel! My friend later overheard someone else saying that she'd got into an argument with the manager of the Prince Albert. We can only assume that something was going on while we were staying, as obviously it wouldn't be possible to maintain a customer base if the service was always this rude. We have never written a bad review on here before, but we thought it was important to share our experience.

  • Stayed January 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank suse2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Prince Albert Backpackers

Property: The Prince Albert Backpackers
Address: 113 Nile Street, Nelson 7010, New Zealand
Phone Number:
Region: New Zealand > South Island > Nelson-Tasman Region > Nelson
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #2 of 42 Speciality Lodging in Nelson
Price range (per night): $54 - $88
Hotel Class:2 star — The Prince Albert Backpackers 2*
Number of rooms: 13
Official Description (provided by the hotel):
The Prince Albert Backpackers & Bar is centrally located in Nelson City. Our Heritage class building is located only minutes away from everything Nelson has to offer including mountain biking, hiking, natural swimming pools, arts and crafts and the famous Saturday Markets. The Prince Albert Backpackers and hostel provides today's travellers with the very best in modern facilities and accommodation including free unlimited WiFi and a free daily breakfast, while the locals bar and restaurant allows friendly interaction between the Nelsonites and the backpacker traveller.We have a range of rooms from 6 bed dorms, 4 bed share rooms, twins, and doubles. All of our rooms have en-suite facilities along with laundered and pressed linens and duvets. The backpackers uses a secure electronic keycard access system. Our guests also enjoy the exclusive use of a private sunny courtyard, private lounge, private kitchen and laundry facilities.Other facilities that you will find here at The Prince Albert Backpackers include a games room with Fussball, Darts, Ping Pong & Air Hockey, cruiser style bikes free of charge to explore Nelson and for the more adventurous individual we have quality mountain bikes for hire at the cheapest rate in town. With our free luggage storage you can also make The Prince Albert Backpackers your base-camp hostel to explore the 3 national parks within 1 1/2 hours from Nelson including the beautiful Abel Tasman and the alpine National Lakes.Factor in the discounts you will receive around town with our branded Prince Albert Backpackers wristband and we truly believe that once you have stayed with us you will seriously consider staying just that little bit longer... ... more   less 
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